Senior Medical Director, Client Engagement, Virtual Care Outcomes Research

October 10

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Teladoc Health

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Healthcare Insurance • Telecommunications • Wellness

Teladoc Health is a leading provider of virtual healthcare services, enabling individuals around the world to access comprehensive care 24/7. The company offers a broad range of services including mental health therapy, weight management, diabetes and hypertension management, and primary care. Through its platform, Teladoc Health connects users with healthcare professionals for same-day care and long-term management of chronic conditions. The company also supports organizations, hospitals, and healthcare systems by providing integrated care solutions and enhancing employee health. With a focus on whole-person care, Teladoc Health is dedicated to improving healthcare accessibility and quality through innovation.

1001 - 5000 employees

Founded 2002

⚕️ Healthcare Insurance

📡 Telecommunications

🧘 Wellness

💰 $80M Post-IPO Debt on 2016-07

📋 Description

• Serve as a medical liaison for clients, presenting and explaining clinical outcomes, quality metrics, and insights about opportunities for population health improvement. • Participate in client meetings, finalist presentations, and quarterly business reviews as a clinical thought leader (virtually and in-person). • Partner with product, marketing, and sales teams to translate clinical value into business outcomes for enterprise clients. • Present on behalf of the organization at conferences, advisory boards, and other industry forums. • Contribute to white papers, articles and externally facing thought leadership materials that strengthen the company’s reputation as a clinical leader. • Promote the clinical rigor, quality, and patient safety of our virtual care programs to external stakeholders. • Serve as the physician leader of the research team, partnering and mentoring a team of other researchers, analysts, and solution designers. • Design, conduct, and publish original research studies for our virtual care delivery solutions. • Partner with internal analytics, clinical, product, strategy, and marketing teams to shape insights into compelling stories that demonstrate clinical value. • Develop research protocols, secure IRB approval, conduct research with the highest ethical standards. • Analyze data, prepare manuscripts, and collaborate with colleagues to submit findings to journals, conferences, and other forms of research amplification. • Present novel research at key industry and/or academic clinical conferences. • Collaborate with academic partners and internal teams to advance evidence-based virtual care models and support our evolution into a Learning Health System. • Mentor internal clinical staff on research methodology and manuscript preparation.

🎯 Requirements

• MD or DO degree with active, unrestricted medical license • Board certification in Internal Medicine, Family Medicine, or a specialty that treats a broad range of cardiometabolic chronic conditions • Minimum 3 years of post-training clinical experience. • Demonstrated experience in clinical research, with several peer-reviewed publications as first and senior author. • Strong understanding of clinical trial design, data analysis, and regulatory compliance. • Exceptional oral and written communication skills, with the ability to present complex clinical concepts and health outcomes data to non-clinical stakeholders. • Proficiency with virtual care platforms and digital health technologies. • Strong understanding and experience in clinical quality, patient safety, implementation science, and value-based care delivery. • Exemplary cross-functional collaboration skills with physicians and other clinicians, quality and safety professionals, clinical researchers, data scientists, and commercial colleagues. • Ability to thrive in a highly dynamic, fast-paced environment, balancing multiple competing priorities. • MPH or additional advanced health, statistical, policy or research-related degree strongly preferred. • Experience delivering virtual care and digital health, particularly primary care and for cardiometabolic conditions (beyond COVID-19 pandemic). • Experience partnering with employer groups, payers or health systems in a consultative or advisory capacity. • Experience in commercial roles such as medical affairs, business development, or health technology consulting. • Track record of grant writing or securing research funding. • Familiarity with value-based care contracting and healthcare economics. • Established network within academic medicine or digital health research communities.

🏖️ Benefits

• performance bonus • benefits (subject to eligibility) • Teladoc Health Benefits 2025.