Senior ServiceNow Consultant

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🕒 April 3

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Telefónica Tech

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

🤖 Artificial Intelligence

Cybersecurity • Cloud • Artificial Intelligence

Telefónica Tech is a leading company providing comprehensive digital transformation solutions. They offer a range of services including Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace solutions. Telefónica Tech works with industries such as Public Sector, Healthcare, Financial Services, Insurance, Manufacturing, and Retail to enhance their digital capabilities and ensure efficient, secure, and innovative operations. The company is committed to corporate social responsibility and employs advanced technology to support resilient, scalable, and secure digital solutions for its clients.

📋 Description

• We are seeking an experienced Senior ServiceNow Consultant with strong technical leadership and pre‑sales capability. • This role blends advanced platform development with solution consulting—supporting customer engagements, shaping technical designs, and ensuring successful delivery of high‑quality ServiceNow solutions. • They will lead the design, development, transformation and maintenance of ServiceNow deployment across our customer organizations.

🎯 Requirements

• 4–7+ years hands-on ServiceNow development experience. • Deep technical knowledge across multiple modules such as ITSM, ITOM, CSM, HRSD, SecOps or custom app development. • Strong experience with: JavaScript (server & client) • Script Includes, Business Rules, UI Policies, Client Scripts • Integration Hub, REST/SOAP integrations, MID Server • CMDB modelling and platform security (ACLs, roles) • Proven experience in presales, technical consultancy or customer facing solution design. • Ability to articulate complex concepts to both technical and non‑technical audiences. • Experience mentoring junior developers and contributing to coding standards. • Strong analytical and problem-solving skills. • Excellent communication and teamwork abilities. • Willingness to learn and adapt in a fast-paced environment. • Certified Implementation Specialist (ITSM/ITOM/CSM/HRSD/SecOps/etc.) • ServiceNow Presales and Design Certification. • Desirable (but not required) ServiceNow Certified System Administrator (CSA) • One or more of: Certified Application Developer (CAD) • ServiceNow Certified Technical Architect (CTA) – or progress towards it • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). • Experience in coaching and mentoring colleagues and customers.

🏖️ Benefits

• Mentorship and training from experienced ServiceNow professionals. • Opportunities for certification and career progression. • A collaborative and inclusive work environment. • Flexible working arrangements and competitive benefits.