Senior Product Manager

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🕒 July 13

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TeleHealth

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2016

🏥 Healthcare

Healthcare

TeleHealth is a healthcare company (LinkedIn lists it under Hospitals and Health Care). TeleHealth offers telemedicine and virtual care services and/or platforms that enable remote patient–clinician interactions, remote consultations, and other digital health services.

📋 Description

• Launch readiness across the patient-facing experience: intake, identity verification, checkout, onboarding, and first-fill journey • Full-funnel instrumentation and analytics: define the metrics tree (visit to intake to conversion to first fill to refill), ensure every step is measurable before day one • Pricing, bundling, and packaging decisions in partnership with the CTO and clinical leadership • Launch triage: prioritize the inevitable post-launch fix list against the next release roadmap with clear, communicated tradeoffs • The retention and lifecycle roadmap: activation, adherence, refill continuity, dunning and payment recovery experience, win-back • Cohort and funnel analysis that drives weekly prioritization; you frame the tradeoffs, propose the call, and drive the decision with the CTO • Backlog ownership and sprint-level prioritization with our VP of Engineering, internal engineers, and our offshore development partner • Voice of the patient: synthesize support tickets, session data, and patient feedback into roadmap inputs • Product requirements and specs that engineers can build from without a meeting: clear problem statements, acceptance criteria, and edge cases, including the regulated ones • Coordination with clinical, compliance, and pharmacy operations stakeholders so that product decisions respect clinical safety and regulatory constraints without grinding to a halt

🎯 Requirements

• 6+ years of product management experience, with at least 2 years as the senior or lead PM on a consumer-facing product • You have shipped and grown a DTC subscription product and can speak fluently about funnel metrics, cohort retention, LTV/CAC, churn, and payment recovery from personal experience, not from a book • You have worked in healthcare, telehealth, or another regulated consumer domain, and you understand that compliance constraints are design inputs, not blockers • You are a true player-coach: senior enough to set up the product function’s rituals and standards, hands-on enough to write the specs, run the standups, and pull the SQL yourself • You have worked effectively with distributed and offshore engineering teams and know how to write requirements that survive time zones • You are comfortable being product hire #1: no product ops, no analysts, no design team to delegate to on day one • You communicate with precision and brevity, in writing first • Strong pattern of ownership and tenure: you stay long enough to be accountable for the outcomes of your decisions.

🏖️ Benefits

• Health care insurance (medical, dental, vision) • Life Insurance • Supplemental Insurance • PTO • 401K matching • Sick leave