Asesor de Customer Experience – Turno Madrugada

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🕒 May 13

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Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🤝 B2B

🎯 Recruiter

B2B • Business Services • Recruitment

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Serás la voz de nuestra marca, resolviendo consultas sobre pedidos, estados de entrega y garantías • Brindarás una atención multicanal premium (voz, chat y correo electrónico) • Garantizar una experiencia de usuario excepcional en cada interacción

🎯 Requirements

• Secundaria completa (indispensable) o estudios superiores • Mínimo 6 meses en atención al cliente (presencial o call center), con experiencia verificable en CV • Comunicación asertiva • Redacción impecable • Excelente ortografía • Capacidad para laborar en la franja horaria establecida. • Contar con un espacio privado y adecuado para el trabajo remoto

🏖️ Benefits

• Seguro de salud • Gratificaciones • CTS • Vacaciones • Bono de Conectividad: S/ 40.00 mensuales • Bono de Desempeño: Hasta el 15% adicional sujeto a métricas operativas • Recargo Nocturno: Beneficio del 35% adicional por ley (por horas laboradas entre las 2 a.m. y 6 a.m.) • Equipamiento de cómputo provisto por la empresa (PC/Laptop)