Customer Service Consultant, Multiskill Travel Connections Contact Center

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October 28

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Teleperformance

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B2B • Business Services • Recruitment

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

10,000+ employees

Founded 1978

🤝 B2B

🎯 Recruiter

📋 Description

• Provide information and answer questions about routes, schedules, and booking policies. • Create and modify reservations accurately and efficiently, ensuring customers have the best possible experience. • Assist customers with changes to their itineraries and tickets. • Resolve unexpected situations with patience, ensuring every customer feels well served and confident.

🎯 Requirements

• Must be of legal age; • High school diploma (completed); • Reside in one of the following cities: • Alagoas (AL): Maceió; • Amazonas (AM): Manaus; • Ceará (CE): Eusébio, Fortaleza, Maracanaú, São Gonçalo do Amarante; • Maranhão (MA): São Luís; • Pará (PA): Barcarena, Belém; • Paraíba (PB): João Pessoa; • Pernambuco (PE): Jaboatão dos Guararapes, Olinda, Recife, São Lourenço da Mata; • Piauí (PI): Teresina; • Rio de Janeiro (RJ): Duque de Caxias, Itaboraí, Niterói, Nova Iguaçu, Rio de Janeiro, São Gonçalo; • Rio Grande do Norte (RN): Goianinha, Natal, Parnamirim; • São Paulo (SP): Americana, Barueri, Caieiras, Cajamar, Campinas, Carapicuíba, Cotia, Diadema, Guarujá, Guarulhos, Hortolândia, Indaiatuba, Itapevi, Itu, Jundiaí, Mauá, Mogi das Cruzes, Osasco, Poá, Santana de Parnaíba, Santo André, Santos, São Bernardo do Campo, São Caetano do Sul, São Paulo, Sorocaba, Suzano, Taboão da Serra.

🏖️ Benefits

• Health insurance; • Dental insurance; • Meal allowance or meal voucher; • Life insurance; • Childcare assistance; • Transportation voucher; • Fuel allowance (only for shifts starting at or after 11:40 PM); • Discounts of up to 50% at universities and partner companies; • Profit-sharing (PLR); • Agreements with partner companies; • Product discounts; • Opportunities for career growth and professional development; • Stimulating and collaborative work environment.