Customer Service Representative, Swiss German

Job not on LinkedIn

🔥 9 minutes ago

🇧🇦 Bosnia and Herzegovina – Remote

💵 KM4k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Serve as the first point of contact for Swiss premium customers in the food industry • Provide professional support to customers with various inquiries and concerns • Act as a coffee specialist for a client from the Nestlé Group • Provide customer support to Swiss customers • Work full-time shifts within the operating hours of Monday–Friday, 08:00–18:00, and Saturday, 09:00–17:00

🎯 Requirements

• Swiss German proficiency at a minimum C1 level • English proficiency at B1 level is an advantage • Strong communication skills, reliability, and commitment • Willingness to learn and ability to work as part of a team • Computer skills • Reliable internet connection for working from home: 10 Mbps download; 5 Mbps upload • Antenna routers and 5G routers are not permitted

🏖️ Benefits

• Permanent employment contract • Hot meal allowance (14.5 KM net per working day) • Transportation allowance (60 KM net) • Full-time contract from the first day of training • Four weeks of paid training at our office in Sarajevo • Accommodation, transportation, and all expenses during training covered by TP B&H • Opportunity to earn additional monthly bonuses of up to 500 KM gross • Additional paid work on public holidays or for voluntary overtime • Work from home