Customer Service Representative

Job not on LinkedIn

🕒 September 26

🇧🇦 Bosnia and Herzegovina – Remote

💵 KM4k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 3%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 45 days.
• Jobs at this company usually fill in 35 days.

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Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Serve as the first point of contact for Swiss premium customers in the food industry • Provide customer support for a range of questions and concerns • Support customers as a coffee specialist • Work with a customer from the Nestlé Group • Work full-time shifts between Monday–Friday, 08:00–18:00, and Saturday, 09:00–17:00 • Work from home in Bosnia and Herzegovina after completing the training

🎯 Requirements

• Swiss German proficiency at C1 level or higher • English proficiency at B1 level is an advantage • Strong communication skills, reliability, and commitment • Willingness to learn and ability to work in a team • Computer skills • Reliable internet connection for working from home: 10 Mbps download; 5 Mbps upload • Antenna routers and 5G routers are not permitted • Willingness to attend a paid four-week training program at our office in Sarajevo

🏖️ Benefits

• Permanent employment with a full-time contract (40 hours per week) • Hot meal allowance (14.5 KM net per working day) • Transport allowance (60 KM net) • Full-time contract from the first day of training • Paid four-week training at our Sarajevo office—accommodation, transportation, and all related costs covered by TP B&H • Opportunity to earn additional monthly bonuses of up to 500 KM gross • Additional paid work on public holidays or for voluntary overtime • Part-time work available

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