Digital Solution Manager

Job not on LinkedIn

🕒 June 6

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🤝 B2B

🎯 Recruiter

B2B • Business Services • Recruitment

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• You develop innovative, end-to-end solution concepts that intelligently combine customer experience, transformation, and the use of AI technologies • You analyze customer requirements and processes to identify optimization opportunities • Together with interdisciplinary teams, you design future-oriented service and transformation models • You manage collaboration with business units, partners, and cross-functional teams • You prepare complex concepts in clearly structured, visually appealing presentations • You continuously monitor current market and technology trends

🎯 Requirements

• Fluent German and English, spoken and written, are mandatory • Degree in economics, business informatics, or a comparable field preferred • Several years of experience in Customer Experience, Customer Service, IT, consulting, or solution design • High willingness to travel is a must • Experience in designing complex solutions as well as in proposals and tenders • Solid understanding of digital business models, modern CX technologies, automation, and the application of AI • Excellent MS Office skills, especially PowerPoint and Excel • Strong self-initiative, a solution-oriented working style, and enthusiasm for digital transformation

🏖️ Benefits

• Attractive salary • Flexible working hours • Compensation based on experience and performance • Professional and personal development with an internationally active global market leader • International colleagues in a pleasant working atmosphere • Paid health insurance for you and your family • Wellbeing offerings: yoga, Pilates, events & more • Psychological support: confidential counseling by psychologists on-site • Corporate benefits with partner companies