Italian Speaking Customer Support

Job not on LinkedIn

🕒 September 21

🇧🇦 Bosnia and Herzegovina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Support and advise customers via phone, email, and chat • Provide detailed information about products and services • Process inquiries and cases to ensure clear and successful resolution • Accurately document customer interactions and transactions in the system • Ensure high customer satisfaction through excellent, premium service • Work as a certified Coffee Specialist supporting a premium Nestlé Group client in the food and beverage industry • Work scheduled shifts Monday–Saturday between 08:00 and 19:00

🎯 Requirements

• Fluent Italian proficiency at C2 level • English proficiency at C1 level is an advantage • Strong communication skills, reliability, and commitment • Willingness to learn and ability to work in a team • Good computer literacy • Permanent residence in Bosnia and Herzegovina • Stable internet connection with minimum 10 Mbps download and 5 Mbps upload speeds • Antenna routers and 5G routers are strictly prohibited

🏖️ Benefits

• Permanent contract • Full-time position (40 hours per week) • Immediate security: full-time contract effective from day one of training • Paid 4-week onboarding/training • Accommodation, transport, and all training expenses fully covered during training at the Sarajevo office • Performance bonuses • Additional compensation for working on public holidays or voluntary overtime • Work equipment provided and shipped to your home • Remote home-office work • Two days off per week • Shift schedules published 2 weeks in advance

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