Teleperformance
10,000+ employees
Founded 1978
🤝 B2B
🎯 Recruiter
B2B • Business Services • Recruitment
Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.
Supervisor – Helpdesk Project
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇩🇪 German Required
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Teleperformance
10,000+ employees
Founded 1978
🤝 B2B
🎯 Recruiter
B2B • Business Services • Recruitment
Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.
📋 Description
• Daily leadership and motivation of the team to achieve set targets • Conduct coaching and regular feedback sessions • Promote internal communication and collaboration within the team and with other departments • Implement internal and client-specific processes • Quickly adapt to changes
🎯 Requirements
• At least 6 months of professional experience as a customer advisor or in a similar role • Previous experience in a call center as a supervisor is a plus • Confident verbal and written communication skills when interacting with customers, colleagues, and team members • Proficient communication skills in German (minimum C1) and English (minimum B2) • Good MS Office skills
🏖️ Benefits
• Opportunity to work remotely • Professional development • Flexible working hours
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