Teleperformance
10,000+ employees
Founded 1978
đŁ Marketing
đŚ Logistics
đĽ Healthcare
Marketing ⢠Logistics ⢠Healthcare
Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.
Supervisor
Job not on LinkedIn
đĽ 0 minutes ago
đŁď¸đŠđŞ German Required
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Teleperformance
10,000+ employees
Founded 1978
đŁ Marketing
đŚ Logistics
đĽ Healthcare
Marketing ⢠Logistics ⢠Healthcare
Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.
đ Description
⢠Lead and motivate the team to meet targets ⢠Conduct coaching and regular feedback sessions ⢠Promote internal communication ⢠Implement internal and client-specific processes
đŻ Requirements
⢠Previous experience as a Supervisor ⢠Confident handling of performance metrics (AHT, QA, productivity, adherence, SLAs) ⢠Handling escalations and sensitive customer cases ⢠Ability to make sound decisions in critical situations ⢠Understanding of data privacy and process compliance ⢠Communication skills in German (min. C1) and English (min. B2)
đď¸ Benefits
⢠Flexible working hours ⢠Professional development opportunities
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