TELUS Digital
201 - 500 employees
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
B2B • Artificial Intelligence • SaaS
TELUS Digital is an award-winning digital consultancy that combines human-centered design, software engineering, data science and generative AI to create AI‑fueled digital experiences and platforms for global brands. The company provides services in experience strategy, UX research and design, engineering and architecture, data science and engineering, digital marketing, and product/project delivery, and operates Fuel iX™, an enterprise-focused generative AI engine to help businesses move AI initiatives into production. TELUS Digital emphasizes a collaborative culture, global hiring, and accessibility in its hiring practices.
Junior Business Analyst – CXAI
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🔥 0 minutes ago
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TELUS Digital
201 - 500 employees
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
B2B • Artificial Intelligence • SaaS
TELUS Digital is an award-winning digital consultancy that combines human-centered design, software engineering, data science and generative AI to create AI‑fueled digital experiences and platforms for global brands. The company provides services in experience strategy, UX research and design, engineering and architecture, data science and engineering, digital marketing, and product/project delivery, and operates Fuel iX™, an enterprise-focused generative AI engine to help businesses move AI initiatives into production. TELUS Digital emphasizes a collaborative culture, global hiring, and accessibility in its hiring practices.
📋 Description
• Leads requirements gathering and analysis for new solutions and system implementations • Collaborates with stakeholders to identify business needs and translate them into functional specifications • Ensures alignment between business objectives and technical solutions • Proactively identifies and mitigates functional risks that could impact solution scalability or user adoption • Establishes pre-implementation baselines to ensure measurable comparison against post-launch outcomes • Develops and implements frameworks to measure solution effectiveness and ROI • Defines KPIs and success metrics for new initiatives • Creates dashboards and reports to track adoption rates, performance improvements, and business outcomes • Conducts post-implementation reviews and recommends optimization strategies • Validates data integrity within dashboards to ensure senior management is making decisions based on single source of truth metrics • Partners with cross-functional teams • Translates complex data into compelling narratives and actionable insights for executive leadership • Presents findings, recommendations, and impact assessments to senior management • Manages expectations and communicates project status effectively • Complies with all the internal rules and regulations of the Company.
🎯 Requirements
• Excellent level of proficiency in English (written and spoken) - minimum level B2 based on Common European Framework • Bachelor’s Degree required; ideally in Business Administration, Information Systems, Finance, or Computer Science • Knowledge of advanced data analytics and machine learning techniques • Proficiency in business intelligence and data visualization tools (e.g., Tableau, Power BI, Excel, Google Sheets, Looker Studio) • Advanced Excel: Pivot tables, VLOOKUPs, and basic modeling • Knowledge of emerging technologies in the learning space.
🏖️ Benefits
• Private medical and life insurance from day one • Budget for professional growth (certifications) • Schedule flexibility. • Extra bonus based on performance.
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