Manager – Systems Engineering

🕒 April 16

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TELUS Digital

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

B2B • Artificial Intelligence • SaaS

TELUS Digital is an award-winning digital consultancy that combines human-centered design, software engineering, data science and generative AI to create AI‑fueled digital experiences and platforms for global brands. The company provides services in experience strategy, UX research and design, engineering and architecture, data science and engineering, digital marketing, and product/project delivery, and operates Fuel iX™, an enterprise-focused generative AI engine to help businesses move AI initiatives into production. TELUS Digital emphasizes a collaborative culture, global hiring, and accessibility in its hiring practices.

📋 Description

• Act as the primary delivery lead for assigned client engagements. • Participate in and help lead client discovery workshops, solution design sessions, and executive briefings. • Translate business objectives into actionable cross-regional delivery plans aligned to engineering outcomes. • Communicate delivery progress, risks, and outcomes clearly to client stakeholders. • Lead end-to-end delivery of systems engineering, integration, application modernization, and managed services initiatives. • Manage day-to-day execution across global delivery teams, ensuring quality, velocity, and consistency. • Track delivery KPIs, milestones, risks, and dependencies to ensure predictable outcomes • Ensure adherence to delivery standards, governance, and risk controls. • Identify automation, tooling, and process improvement opportunities to improve reliability and cost efficiency. • Support sales and account teams through delivery-led solutioning, estimation, and discovery workshops. • Identify expansion opportunities within existing engagements based on delivery insights. • Contribute to proposals and client conversations where delivery credibility is critical. • Lead and mentor engineers, analysts, and technical leads across engagements. • Foster a consulting mindset, ownership, structured problem-solving, and client empathy. • Provide performance feedback, coaching, and career development guidance to both local and distributed teams.

🎯 Requirements

• 7-10 years of experience in technology consulting in systems engineering. • Exposure to advisory, implementation and support delivery models. • Strong client-facing skills with the ability to engage confidently with managers, directors and executives. • Experience working in global or distributed delivery teams. • Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree is a plus.

🏖️ Benefits

• Offers Bonus