TELUS Digital
201 - 500 employees
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
B2B • Artificial Intelligence • SaaS
TELUS Digital is an award-winning digital consultancy that combines human-centered design, software engineering, data science and generative AI to create AI‑fueled digital experiences and platforms for global brands. The company provides services in experience strategy, UX research and design, engineering and architecture, data science and engineering, digital marketing, and product/project delivery, and operates Fuel iX™, an enterprise-focused generative AI engine to help businesses move AI initiatives into production. TELUS Digital emphasizes a collaborative culture, global hiring, and accessibility in its hiring practices.
Program Manager
🔥 0 minutes ago
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TELUS Digital
201 - 500 employees
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
B2B • Artificial Intelligence • SaaS
TELUS Digital is an award-winning digital consultancy that combines human-centered design, software engineering, data science and generative AI to create AI‑fueled digital experiences and platforms for global brands. The company provides services in experience strategy, UX research and design, engineering and architecture, data science and engineering, digital marketing, and product/project delivery, and operates Fuel iX™, an enterprise-focused generative AI engine to help businesses move AI initiatives into production. TELUS Digital emphasizes a collaborative culture, global hiring, and accessibility in its hiring practices.
📋 Description
• Ensure the transformation roadmap is actively executed — not just planned — by driving accountability across all workstreams • Translate the program vision and priorities into clear, actionable plans for PM cells and specialist teams • Monitor initiative progress at the program level, identifying workstreams that are ahead, behind, or at risk • Remove blockers, resolve cross-team dependencies, and escalate issues that could derail delivery • Directly manage two cells of Project Managers, providing clear direction, prioritization support, and performance oversight • Establish and maintain the program's operating cadence — status meetings, review checkpoints, and decision forums • Own the program-level reporting to senior leadership — providing accurate, timely, and actionable updates on initiative status and outcomes • Ensure every initiative has defined, measurable success criteria established before execution begins • Maintain a program-level risk register and ensure issues are being actively worked, not just logged
🎯 Requirements
• 7+ years of experience in program or project management • Experience in training operations, learning & development, or a related operational environment strongly preferred • Proven ability to manage cross-functional teams and hold people accountable to results • Strong operational mindset — energized by execution, follow-through, and getting things done • Confident communicator capable of presenting clearly to senior leadership and clients • Experience building or managing governance frameworks, operational cadences, and reporting structures • PMP, PgMP, or equivalent certification preferred • Strong analytical thinking — comfortable working with KPIs, dashboards, and performance data
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development
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