TELUS Digital
201 - 500 employees
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
B2B • Artificial Intelligence • SaaS
TELUS Digital is an award-winning digital consultancy that combines human-centered design, software engineering, data science and generative AI to create AI‑fueled digital experiences and platforms for global brands. The company provides services in experience strategy, UX research and design, engineering and architecture, data science and engineering, digital marketing, and product/project delivery, and operates Fuel iX™, an enterprise-focused generative AI engine to help businesses move AI initiatives into production. TELUS Digital emphasizes a collaborative culture, global hiring, and accessibility in its hiring practices.
Senior Director, Client Accounts – Data Annotation
🕒 March 31
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TELUS Digital
201 - 500 employees
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
B2B • Artificial Intelligence • SaaS
TELUS Digital is an award-winning digital consultancy that combines human-centered design, software engineering, data science and generative AI to create AI‑fueled digital experiences and platforms for global brands. The company provides services in experience strategy, UX research and design, engineering and architecture, data science and engineering, digital marketing, and product/project delivery, and operates Fuel iX™, an enterprise-focused generative AI engine to help businesses move AI initiatives into production. TELUS Digital emphasizes a collaborative culture, global hiring, and accessibility in its hiring practices.
📋 Description
• Lead, mentor, and develop a team of Client Account Partners • Set performance expectations and support team account strategies • Coach the team on consultative selling and engagement • Conduct regular account reviews and deal coaching sessions • Serve as a senior client account executive for highest-priority relationships • Build and maintain trusted relationships with industry leaders • Lead executive business reviews and strategic planning sessions • Personally drive retention and expansion within defined accounts • Develop and maintain deep expertise across data annotation capabilities • Guide clients in designing scalable data annotation programs • Partner with Solutions Architecture teams for customized proposals • Stay ahead of industry trends in AI training data
🎯 Requirements
• 10+ years of F500 client account management and account building experience • 3+ years of experience in Data Annotation professional services sales • A demonstrated track record of building, coaching, and scaling high-performing teams • Proven ability to manage and grow a portfolio of large, strategic accounts • Experience leading executive-level engagements, business reviews, and long-cycle renewals and expansions • Deep familiarity with data annotation services and workflows • Strong understanding of how training data supports AI and ML model development • Comfort discussing generative AI and responsible AI principles • Experience working with or selling to AI-forward technology companies
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development • Bonuses • Stock options
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