Senior Project Manager – Consumer Goods

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TELUS

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Telecommunications • Healthcare Insurance • Security

TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.

10,000+ employees

Founded 1990

📡 Telecommunications

⚕️ Healthcare Insurance

🔐 Security

💰 $500M Post-IPO Debt on 2023-03

📋 Description

• Plan and execute assigned Pre-Sales, Implementation and Up/Cross-grade Consumer Goods Projects, including complex, multi-phase initiatives • Lead strategic planning sessions and provide expert guidance on project approach and methodology • Ensure timely delivery of assigned Projects and proactively identify opportunities for optimization • Regularly co-ordinate and communicate with Project Stakeholders at all levels, including executive leadership • Ensure customer satisfaction and Project success, prior to Project stabilisation and ultimate handover to support • Regularly maintain and track the Project progress using designated internal systems • Assign Project tasks to the Project team and ensure their timely fulfillment • Mentor and guide junior Project Managers and team members • Proactively identify, resolve and escalate Challenges and Risks related to assigned Projects • Handle complex internal and external escalations with senior stakeholders • Prepare comprehensive Implementation Forecasts (budgetary, Assets (resources) and time) • Drive continuous improvement initiatives within the project management practice • Report time spent and progress to the Consumer Goods PS Director accurately and regularly • Contribute to the development of project management standards, templates, and best practices

🎯 Requirements

• 5+ years of experience in IT Products Implementation approaches and frameworks of a SaaS IT software business • Candidates with experience in TPM and CPG are strongly encouraged to apply • Deep understanding of Software development/Implementation methodologies and practices - PMI, SCRUM, PRINCE2, Agile practices, etc. • Extensive experience in generic Project Management, its terminology and processes • Proven ability to assertively lead Project setup discussions with Sales teams and with customers at all organizational levels • Excellent concise and clear written and oral English language skills • Advanced experience with preparing detailed Project Plans for complex Implementation and upgrade Projects • Strong experience with preparing and maintaining Budget and Cost calculations related to upcoming Projects, including multi-year forecasting • Expert-level experience in Project tracking/progress using standard tools (MS Project, SmartSheets, Excel, etc.) • Demonstrated ability to continuously evaluate and track Project health (through RAG analysis, CPI/SPI analysis, etc.) • Proven track record of negotiating decisively with internal Teams; highlighting and resolving identified risks/challenges • Exceptional capability to manage time (yours and the Team's) effectively; respond to customers in a timely and appropriate fashion • High levels of self-organisation and independence with minimal supervision required • Extensive experience with the preparation of Project Statements of Work (SOWs) • Experience managing multiple concurrent projects and prioritizing effectively • Track record of successfully delivering complex, high-value projects on time and within budget • PMP, PRINCE2, or equivalent certification preferred.

🏖️ Benefits

• comprehensive benefits package • incentive and recognition programs • 401k contribution