ServiceNow Consultant – AI Business Process, IT/OT SecOps, Now Assist, VR, SIR, TI, SPC

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🕒 December 1, 2025

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

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Templar Shield

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🔒 Cybersecurity

📋 Compliance

⚡ Energy

Cybersecurity • Compliance • Energy

Templar Shield is a premier cybersecurity, privacy, risk, and compliance technology professional services firm. They specialize in helping businesses navigate complex regulatory landscapes and improve their risk management processes through advisory services, technology enablement, and managed solutions. Their expertise spans government, energy, utilities, and private sector industries, providing tailored approaches to identity management, third-party risk, cybersecurity, and data privacy solutions.

📋 Description

• Work directly with SOC analysts, OT security teams, vulnerability managers, incident responders, and threat-intelligence analysts to redesign their operations with agentic AI • Gather requirements, document high-value AI use cases, map as-is and to-be workflows, and design intelligent, multi-agent processes for Security Incident Response (SIR), Vulnerability Response (VR), Security Posture Control, Threat Intelligence, and OT Security Operations • Partner with architects and developers to ensure ServiceNow automations are accurate, secure, responsible, and aligned to modern cyber frameworks • Lead workshops with SOC, NOC, OT, and cybersecurity teams to map current-state processes, design optimized, AI-enhanced future-state workflows • Identify AI opportunities across SecOps and OT operations • Provide advisory on cyber frameworks including MITRE ATT&CK, NIST 800-53/82, CIS Controls, NERC CIP, TSA pipeline/aviation frameworks, ISO 27001/62443, and DOE/ICS best practices

🎯 Requirements

• 3–7 years in security operations, vulnerability management, incident response, OT security, or cyber risk roles. • Experience with ServiceNow SecOps (SIR/VR/TI/SPC) as a practitioner, owner, or implementer. • Ability to design process flows, RACI models, KPIs, and operating procedures for SOC/OT teams. • Familiarity with SIEM, SOAR, EDR/XDR, vulnerability scanners, OT security tools, asset discovery platforms, and TI feeds. • Understanding of GenAI and LLM-driven automation use cases for cybersecurity. • Strong documentation & facilitation skills—workshops, requirements, user stories, test cases. • Ability to translate technical security concepts into clear business requirements.

🏖️ Benefits

• Competitive compensation + annual performance-based bonus • 100% remote-first culture • Employer-sponsored health, dental, LTD, and life insurance coverage • 401(k) with company match • Paid training and certification sponsorship • Work on frontier projects at the cutting edge of AI + SecOps • A collaborative culture where your process designs shape real industry solutions