Tenjin
SaaS • B2B • Gaming
Tenjin is a mobile marketing analytics and attribution platform that helps app developers and publishers measure and maximize ROI from user acquisition and ad monetization. It offers mobile attribution, cost and ad revenue aggregation, an ROI dashboard, ad monetization tools for hybrid monetization, LTV prediction, fraud prevention, automation, and a marketing data warehouse with data pipelines. Tenjin’s SaaS product targets mobile app and game publishers with end-to-end measurement, reporting, and integrations to optimize ad spend and growth.
Customer Success Manager
Job not on LinkedIn
October 23
🗣️🇨🇳 Chinese Required
Tenjin
SaaS • B2B • Gaming
Tenjin is a mobile marketing analytics and attribution platform that helps app developers and publishers measure and maximize ROI from user acquisition and ad monetization. It offers mobile attribution, cost and ad revenue aggregation, an ROI dashboard, ad monetization tools for hybrid monetization, LTV prediction, fraud prevention, automation, and a marketing data warehouse with data pipelines. Tenjin’s SaaS product targets mobile app and game publishers with end-to-end measurement, reporting, and integrations to optimize ad spend and growth.
📋 Description
• Provide day-to-day support and consulting to Chinese-speaking developers using Tenjin’s platform. • Help customers understand attribution, reporting, campaign analysis, and user acquisition performance. • Conduct onboarding sessions, product training, and feature walkthroughs in Mandarin. • Escalate and follow up on technical issues with the product/engineering team. • Collect product feedback and communicate it back to internal teams. • Support sales with upsell/renewal opportunities through strong customer relationships. • Collaborate with marketing and product teams to create educational materials and content for Chinese-speaking users.
🎯 Requirements
• Bachelor’s degree in business, marketing, engineering, or a related field. • 1–2 years of experience in mobile UA, game publishing, client success, ad tech, consulting, or related field. • Native-level Mandarin and fluent English. • Excellent communication, problem-solving, and relationship-building skills. • Strong analytical mindset and comfort with dashboards, data, and performance metrics. • Ability to work independently and handle multiple customers and priorities at once.
🏖️ Benefits
• Flexible working hours • Competitive compensation • Remote-first culture built on trust and autonomy
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