
Agriculture • Retail • B2C
TerrAscend is a leading North American cannabis operator with vertically integrated operations in California, Maryland, Michigan, New Jersey, and Pennsylvania, as well as retail operations in Canada. The company is passionate about growing high-quality cannabis, promoting its health benefits, and offering premium products and knowledge to customers. As the first cannabis multi-state operator listed on the TSX, TerrAscend focuses on expansion and sustainable growth in the cannabis industry, managing cultivation, production, and retail under its various brands. The company emphasizes providing well-designed and award-winning dispensaries and fostering investor relations with comprehensive financial reporting and presentations.
November 5

Agriculture • Retail • B2C
TerrAscend is a leading North American cannabis operator with vertically integrated operations in California, Maryland, Michigan, New Jersey, and Pennsylvania, as well as retail operations in Canada. The company is passionate about growing high-quality cannabis, promoting its health benefits, and offering premium products and knowledge to customers. As the first cannabis multi-state operator listed on the TSX, TerrAscend focuses on expansion and sustainable growth in the cannabis industry, managing cultivation, production, and retail under its various brands. The company emphasizes providing well-designed and award-winning dispensaries and fostering investor relations with comprehensive financial reporting and presentations.
• Coordinate effectively with users via phone, email, and chat systems. • Collaborate with stakeholders to develop strategic ERP roadmaps for new integrations, technology, and upgrade paths. • Anticipate, monitor, and clearly articulate risks, changes, opportunities, implications, and options, as well as offer sound judgement and recommendations for Epicor and its interconnected solutions. • Design and develop Epicor back-end technologies and interfaces, incorporating changes into intuitive front-end interfaces when necessary. • Be comfortable and capable of producing articulate and proficient written documentation, including status reports, correspondence, presentations, illustrations, and reference materials. • Develop, organize, and create Standard Operating Procedures (SOPs) for Epicor and interconnected systems. • Provide Tier-1 user assistance support including user accounts and assistance with functionality, including user access and permissions. • Provide Tier-2 type support including server maintenance, patch installation and release cadence, outage response with the ability to coordinate additional support through third-parties as necessary. • Conduct through troubleshooting and root cause analyses, developing and implementing remediation plans as appropriate. • Collaborate with financial team members to identify and implement process improvements or remediate system discrepancies. · Perform other related responsibilities as assigned.
• Minimum 3 years of experience supporting Epicor software, including upgrade paths, testing, deployments, and module/reporting development (e.g., BAQ authoring). • Strong technical background with APIs, SQL/database management, and SDLC practices; familiarity with Agile methodologies and SOX compliance. • Understanding of accounting processes such as sales, procurement, payables, inventory control, and record-to-report workflows. • Knowledge of UI/UX best practices and the ability to design intuitive front-end experiences that enhance user interaction. • Skilled at communicating complex technical concepts to both technical and non-technical audiences; self-motivated with a data-driven, user-focused mindset. • Self-motivated, adaptable, and thrives in fast-paced, high-pressure environments while meeting tight deadlines. • Background Check Required.
• Comprehensive Health Coverage – Medical, dental, vision, and prescription plans available for employees and their dependents. • Mental Health & Wellness Support – Access to the AI-powered Sabender platform, confidential counseling and life coaching through PAS, nutrition coaching, and discounts at Husk Fitness. • Flexible Paid Time Off (PTO) – Generous PTO to support work–life balance (availability may vary by state—ask your recruiter for details). • Employee Assistance Program (EAP) – Free, confidential support for mental health, financial planning, legal matters, and more. • Paid Parental Leave – Dedicated time to rest, recharge, and care for your growing family. • 401(k) with Company Match – Save for the future with a 4% company match and immediate vesting. • Pet Insurance – Affordable coverage options to keep your pets healthy. • Employee Discounts – Exclusive savings at any of TerrAscend’s 39+ dispensary locations. • Recognition Program – Earn points through peer-to-peer recognition and redeem for Amazon rewards or gift cards. • Disability & Life Insurance – Company-paid protection for life’s unexpected moments.
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