Business Continuity Program Manager

🕒 5 days ago

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Logo of Terumo Blood and Cell Technologies

Terumo Blood and Cell Technologies

5001 - 10000 employees

Founded 1964

⚕️ Healthcare Insurance

🧬 Biotechnology

💊 Pharmaceuticals

Healthcare Insurance • Biotechnology • Pharmaceuticals

Terumo Blood and Cell Technologies is a global leader in blood management solutions, specializing in the collection, processing, and delivery of blood and cell-based therapies. The company offers a range of innovative products and services, including automated blood collection systems, pathogen reduction technologies, and therapeutic apheresis solutions. With a strong commitment to improving patient care, Terumo Blood and Cell Technologies provides critical support to hospitals, healthcare providers, and biotechnology companies, ensuring the highest standards of service and safety in blood and cell therapy.

📋 Description

• Lead and mature the global business continuity program within a regulated manufacturing environment • Ensure the business continuity program effectively enables manufacturing operations and critical business functions to withstand and recover from disruptions while meeting regulatory requirements, maintaining product supply, and fulfilling customer commitments • Partner closely with manufacturing sites, operations leadership and other critical functions to embed continuity and resilience into day-to-day operations and long-term risk management • Chair and lead the Business Continuity Steering Committee, engaging senior leaders in risk oversight, prioritization, and continuity-related decision-making • Prepare and deliver regular reports and dashboards for senior leadership outlining risk exposure, organizational readiness, and program gaps • Develop, refine and standardize tools and templates for key business continuity elements including business continuity plans, business impact analyses, risk assessment methods, tabletop exercises and event simulations, etc. • Ensure tools and methodologies are scalable and consistently applied across our global network • Partner with functional stakeholders and global manufacturing operations to implement and sustain the Business Continuity Program • Conduct and document BIAs to identify critical processes, recovery priorities, and operational risk exposure • Collaborate with key stakeholders to define recovery objectives including Recovery Time Objectives (RTOs), Maximum Tolerable Period of Disruption (MTPD), and other continuity requirements • Support manufacturing sites in planning, facilitating, and documenting tabletop exercises and simulations including involvement with key extended stakeholders such as suppliers, customers, and community partners • Assess preparedness and business continuity plan effectiveness, track corrective actions, and drive continuous improvement based on exercise outcomes and lessons learned • Design and deliver role-based business continuity training and promote awareness of business continuity roles, responsibilities, and best practices across the organization • Serve as the business continuity subject matter expert during regulatory inspections, internal audits, and customer assessments • Act as the primary coordination point for corporate, customer and other stakeholder business continuity and resilience-related requests • Provide guidance or work direction to site or functional continuity coordinators as needed • Support crisis management and incident response activities during major disruptions

🎯 Requirements

• Bachelor’s degree in a technical discipline or equivalent of education and experience sufficient to successfully perform the essential functions of the job • At least 8 years of total professional experience in an environment relevant to the role required • Minimum 3 years of experience in business continuity, operational resilience, risk management, or compliance • Demonstrated experience in regulated manufacturing environments (medical device, biotech, pharmaceutical, or similar) • Working knowledge of ISO 22301 required • Familiarity with FDA regulations and ISO 13485 • Strong operational mindset with the ability to translate business continuity requirements into practical actions • Excellent analytical, organizational, project management and problem-solving skills • Ability to communicate clearly and effectively with associates at all levels of the organization including operations leaders, senior executives, and external stakeholders • Ability to convey complex ideas in clear, concise, and well-structured written and verbal communications • Demonstrated leadership and influence without direct authority • High degree of professionalism, integrity, and discretion when handling confidential information • Ability to manage multiple priorities, respond with urgency during disruption events, and meet tight deadlines • Proficient with standard business software tools and reporting systems • Certified Business Continuity Planner (CBCP) preferred. ABCP, AMBCI, MBCI, ISO 22301 Lead Implementer, or related certifications.

🏖️ Benefits

• Multiple group medical, dental and vision plans • Robust wellness program • Life insurance and disability coverages • Variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more • 401(k) plan with a matching contribution • Vacation and sick time programs

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