Senior ServiceNow Implementation Specialist, App Engine and SPM

August 25

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LMI

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Artificial Intelligence • Healthcare Insurance • Government

LMI is a forward-thinking company that focuses on reimagining the path from insight to outcome through innovative solutions in various sectors, including applied AI and digital health. They provide advanced analytics, engineering support, and performance optimization across defense, health, and civilian markets, with a strong commitment to enhancing mission effectiveness for government clients. With a focus on collaboration and research, LMI aims to drive positive change through its diverse capabilities and partnerships.

1001 - 5000 employees

Founded 1961

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

🏛️ Government

📋 Description

• Deliver full implementation life cycle expertise to support the deployment of ServiceNow modules into complex client environments. • Conduct Process Engineering workshops to support discovery and requirement refinement prior to the start of integration activities. • Develop a strong understanding of the customer’s ServiceNow requirements and related business needs/outcomes. • Work with Agile teams and methodologies in a virtual environment. • Coordinate with client stakeholders to understand the mission needs of the client and implement those requirements in ServiceNow. • Provide technical expertise on all technical questions related to assigned implementation on the ServiceNow platform. • Deliver in-progress and final capability demonstrations of ServiceNow implementation to client stakeholders. • Implement configurations and customizations for multiple customers. • Architect and manage ServiceNow integrations across complex systems and data sources. • Create and manage business rules, UI actions, workflows, reports, dashboards, user portals and workspaces.

🎯 Requirements

• Active Secret Clearance - note that only US Citizens can obtain a clearance • Undergraduate degree required. • Degree in engineering, finance, economics, operations research, mathematics, or a related discipline preferred. • This position requires ten (10) or more years’ work experience. • Five (5) or more years’ experience in the administration, configuration, or implementation of the ServiceNow platform or applications. • Demonstrated experience with App Engine and SPM • Specific demonstrated experience in HR Service Delivery (HRSD), Integrated Risk Management (IRM), and/or Application Engine required. • Application MUST possesses certifications. • Demonstrated experience implementing ServiceNow modules to clients in the US Federal Government, ideally within the Department of Defense. • Some travel may be required within CONUS only • Desired Certifications • ServiceNow Certified System Administrator • ServiceNow Certified Implementation Specialist

🏖️ Benefits

• Salaried High Fringe/Full-Time