Senior UX Researcher

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Tether.to

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

₿ Crypto

💳 Fintech

💸 Finance

Crypto • Fintech • Finance

Tether. to is a leading digital asset company that pioneers the use of stablecoins in the blockchain space. As the most widely adopted stablecoin, Tether tokens are designed to be pegged 1-to-1 with fiat currencies, offering a stable digital asset option for users. The platform facilitates these token transactions across multiple blockchains, enhancing cross-border transactions while maintaining transparency with daily records of total assets and reserves. Tether's initiatives include educational programs promoting digital asset usage, especially targeting regions like the Middle East, Turkey, and the Philippines. Tether thus positions itself as a disruptor in the traditional financial system by enabling a stable, efficient method of handling transactions in the digital currency world.

📋 Description

• Run UX research across Tether's consumer and developer products: Keet, QVAC Workbench, Tether Wallet, developer portals, and more • Identify UX best practices and emerging patterns across each product category • Research competitors and adjacent products to surface how others are solving comparable problems, and where the gaps are • Translate findings into clear, actionable recommendations for product designers and product managers • Partner with product teams across all four pillars (Stable Finance, Stable Intelligence, Stable Power, Stable Communications) to inform decisions at every stage of the product lifecycle • Build and maintain a research repository so insights compound over time and are reusable across teams • Tailor methods to each product qualitative, quantitative, lightweight, deep whatever the question actually needs

🎯 Requirements

• 5+ years of UX research experience across consumer and/or developer products • End-to-end research chops: defining the question, picking the method, executing, synthesizing, and communicating outcomes • Strong command of qualitative methods (interviews, usability testing, contextual inquiry) and working familiarity with quantitative ones • Working knowledge of at least one of: crypto wallets and self-custody, messaging or P2P, AI applications, or developer tooling • Sharp written and verbal communication — able to convert ambiguous findings into decision-ready recommendations • Experience with products where trust, privacy, security, money movement, or technical complexity affect the user experience. • Mandatory AI fluency: you must actively use AI tools to speed up research planning, synthesis, insight mapping, documentation, and reporting, while applying strong human judgement. • Strong product judgement: able to separate signal from noise and identify which insights should influence the product. • Comfortable working in fast-moving environments where research needs to be practical, focused, and useful. • Genuine curiosity, critical thinking, and depth of analysis that goes beyond surface-level observations. • Low-ego collaboration style, with the ability to challenge assumptions clearly and constructively. • Genuine curiosity and depth of thinking that goes beyond surface-level observations.

🏖️ Benefits

• Paid time off • Professional development opportunities