Lead - Technical Enablement & Developer Relations

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July 16

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TetraScience

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Artificial Intelligence • Biotechnology • SaaS

TetraScience is a company dedicated to transforming raw scientific data into AI-native datasets for advanced scientific applications. By collaborating closely with leading biopharmaceutical companies, TetraScience enhances productivity, accelerates insights, and ensures data integrity across the scientific value chain. Their platform offers solutions for next-generation lab data management, AI-driven scientific outcomes, and compliance with industry standards. As the first company to provide a data and AI cloud built specifically for science, TetraScience enables its clients to liberate, unify, and transform their data, overcoming traditional data silos and boosting scientific productivity by providing a flexible, open, and collaborative infrastructure.

51 - 200 employees

Founded 2015

🤖 Artificial Intelligence

🧬 Biotechnology

☁️ SaaS

📋 Description

• Who We Are • TetraScience is the Scientific Data and AI Cloud company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes. • TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world’s dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships: Latest News and Announcements | TetraScience Newsroom • In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience is the right fit for you from a values and ethos perspective. • It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents each day. • What You Will Do • TetraScience is looking for a Technical Enablement Lead / Developer Relations Lead for the EU. The ideal candidate should have expertise in customer and field enablement, adult learning principles, educational program creation, use case architecture and implementation, and a genuine passion for Data and AI technologies. The candidate should be driven by a desire to educate and inspire, and have the technical skills to quickly prototype new ideas and solutions. And finally, the candidate should seek to ensure developers can be successful with minimal friction, and champion product and process changes that make this a reality. • You will work to understand the needs of different user personas (data scientists, machine learning engineers, scientists and R&D IT analysts), analyze their data environment, assist in the design and implementation of self-service solutions, and create training artifacts to accelerate adoption and growth. • This is a technical enablement role, interfacing between internal and external stakeholders including; sales teams, technical teams, customers and potential customers. Your expertise not only covers the technical aspects of data integration, storage, access and architectures but also includes the skills to convey complex technical concepts in a way that aligns with business needs and potential solutions. • Your work will directly impact how developers adopt TetraScience’s Scientific Data & AI Cloud, leverage new platform capabilities, and innovate in our ecosystem. You’ll collaborate closely with Product, Platform Engineering, Field Engineering, Customer Engagement & Support, Sales, and Marketing teams to empower customers, technical field team members, and all customer-facing technical roles through exceptional enablement programs. • You’ll set the strategy for EU developer experience and community, including partners, customers, and independent developers; and be responsible for how developers discover, onboard, build, and scale applications. This role will be pivotal in growing our developer ecosystem, gathering crucial feedback to inform product development. • Your work will educate and inspire the biopharmaceutical industry as to the power of an open ecosystem where precisely engineered scientific data flows freely and without restrictions. Your success in this role will directly shape TetraScience's growth trajectory and market position while ensuring our platform is accelerating science and patient outcomes across countless use cases.

🎯 Requirements

• 2+ years professional experience in a Life Sciences company and/or a scientific background • 3+ years professional experience as data scientist, scientific data engineer, or solutions architect • 2+ years professional experience in technical enablement and/or developer relations • Solid experience running large scale enablement programs, and how to evangelize and roll out the programs effectively across the organization • Exceptional communication, storytelling, and presentation skills, coupled with a strong executive presence and the ability to effectively influence and engage large audiences • Strong technical background with hands-on experience in SQL, Python, and modern data stack technologies • Deep understanding of drug discovery, development, and manufacturing processes • Ability to travel regularly to customer locations and whiteboard the product strategy with them • Experience with data governance, privacy, and compliance considerations • Exceptional stakeholder management skills with ability to influence C-level executives • Ability to deal with ambiguity and thrive in a constantly changing and evolving work environment • Experience working with high-bandwidth and high-energy professionals • Insatiable curiosity to learn, develop, and grow year-over-year • Great interpersonal skills and an ability to coordinate and drive initiatives supporting multiple teams • Experience at high-growth SaaS companies with complex data needs • Previous experience as a practicing bench scientist is highly valued • Previous experience within a biopharma company in an IT related function is a big plus • Background in technical support / field service highly valuable - this demonstrates your ability to internalize complexities and tailor explanations for a given audience • Familiarity with enterprise sales processs within the pharmaceutical sector • Experience with AWS application stack

🏖️ Benefits

• Competitive Salary and equity in a fast-growing company. • Supportive, team-oriented culture of continuous improvement. • Generous paid time off (PTO). • Flexible working arrangements - Remote work.