Director of Product

Job not on LinkedIn

September 5

Apply Now

Receive Emails with Similar Jobs

TextUs

WebsiteLinkedInAll Job Openings

SaaS • B2B • Communication

TextUs is a business texting software platform designed to enhance communication and engagement across various industries. With features such as 2-way texting, SMS campaigns, automation, and seamless CRM integration, TextUs aims to improve productivity and sales pipelines for businesses. The platform serves diverse sectors including recruiting, sales, marketing, healthcare, real estate, and financial services, offering tailored solutions for each. TextUs is known for its user-friendly interface and robust integration capabilities, making it a top choice for organizations seeking effective SMS engagement strategies.

51 - 200 employees

Founded 2013

☁️ SaaS

🤝 B2B

💰 $22M Series C on 2021-11

📋 Description

• Acquire deep knowledge of our product, customers and domain and understand competitive landscape. • Work cross-functionally to vet new solution opportunities, identify new markets and use cases. • Contribute to overall product strategy and roadmap in partnership with senior leadership. • Meet with customers, including strategic customers, to identify opportunities, determine product-market fit, and validate features. • Implement and manage processes for understanding customer challenges, prioritizing product/feature concepts, and A/B testing live features. • Mine customer satisfaction/NPS data, support tickets, and utilization data to inform requirements and prioritization. • Meet with dissatisfied customers to address concerns. • Meet with partners to understand challenges, requirements, and technical infrastructure/APIs. • Ideate, develop, and prioritize product and feature concepts for development and partner enablement. • Lead UX Design effort in partnership with Engineering; define clear use cases and personas. • Work closely with Engineering to ensure feasibility, scope solutions, and estimate timelines; phase work to deliver quick value. • Oversee SDLC process and ensure continuous improvement. • Cultivate productive relationships across the TextUs team and align GTM communications/assets. • Author Objectives and Key Results (OKRs) for Product and lead Product toward successful outcomes. • Coach/mentor the Product and UX Design teams; provide guidance to peers; support career pathing and team development. • Report to CEO, Martin Payne.

🎯 Requirements

• Natural product evangelist and your orient toward building strong relationships with key stakeholders. • Guide and remove roadblocks while establishing clear expectations and goals. • Proven experience running Lean/Kanban development flow within an early stage growth company. • Advocate for high alignment between Product and Engineering. • Embrace a continuous integration/continuous deployment (CI/CD) environment which includes daily releases. • Create a team environment where we follow our core values, listen, support, and respect each other. • Have experience scaling a Saas application. • Excellent verbal and written communication skills. • Excellent organizational skills, attention to detail and time management skills. • Strong analytical and problem-solving skills. • Have experience with growing organizations. • Experience coaching/mentoring Product and UX Design teams.

🏖️ Benefits

• Competitive pay • Health / Dental / Vision Insurance • HSA contributions • 401K with company match • Unlimited PTO • Cell phone + internet reimbursement for $100/month. • One-time $1,000 home office stipend once you’ve been with TextUs for 6 months • For Manager & above roles equity within the organization will be offered • Up to 12 weeks of Paid Leave • 12 holidays + EOY Closure (schedule here) • U.S. remote first with optional WeWork office space in downtown Denver, CO