Network Engineer

September 21

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The Green Technology Group, LLC

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Cybersecurity • Enterprise • SaaS

The Green Technology Group, LLC is an IT solutions company that specializes in identifying and overcoming challenges to technology adoption, integrating emerging technologies, enabling automation, and developing scalable solutions for organizations. Their focus is on IT modernization, cybersecurity, and software development, aiming to enhance system efficiency, data accessibility, and align technology with business outcomes. TGTG prioritizes customer-centric care, offering innovative, cost-effective solutions and first-class service, while upholding core values such as mindfulness, empowerment, honesty, and impact. Recognized as an Elev8 GovCon honoree for two consecutive years, TGTG has also achieved three ISO certifications.

11 - 50 employees

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

📋 Description

• Responsible for the Guest Wi-Fi systems design, installation, specification determination, configuration, monitoring, troubleshooting, and administration • Possess strong computer and organization skills; be proficient in technical aspects of wireless network installation and maintenance • Establish solid customer relationships and timely submit error-free deliverables • Effectively manage all components of Guest Wi-Fi networks and keep Project Manager and customers aware of issues and resolution timelines • Pro-actively identify and communicate system, schedule, and budget risks • Support IT projects from inception to completion, including planning, preparation, coordination, and execution • Travel to support on-site installation of network hardware, conduct testing, adjust configurations, produce heat maps, complete surveys, and update documentation • Answer incoming customer support calls, triage and resolve issues, and record actions • Troubleshoot associated hardware/software remotely and on-site • Create, track, and resolve service desk action items • Maintain the security and stability of the network solutions • Participate in internal and external project meetings to review status and implement changes • Produce detailed technical project documentation, meeting materials, analysis, graphics, benchmark information, and reports • Create and maintain network documentation, hardware inventories, status reports, KPIs and metrics data • Participate in proposal response preparation and review cycles as needed • Perform other duties as assigned

🎯 Requirements

• 3-5 years in operations and maintenance of systems and networks • 3-5 years of experience with installing, monitoring, and maintaining wireless networks • Bachelor’s degree (or equal experience) • Ability to rapidly prioritize competing requirements • Ability to understand and simplify customer requirements • Ability to communicate end user feedback to technical and design leads • Strong verbal and written communication skills • Proven knowledge of industry standards • Ability to travel nationwide up to 25% per year • Ability to obtain and maintain at minimum public trust government clearance • Legal authorization to work in the U.S. • Certifications preferred: CCNA; CCNE; MSFT Engineer; CompTIA+; CISSP; or similar • Knowledge of and experience in Local Area Network (LAN) design, operation, maintenance, troubleshooting, and sustainment • Expertise required in next generation firewalls and web application firewalls (Barracuda, Palo Alto) • Experience with network hardware (CISCO, Aruba, Juniper, HP) • Experience with network monitoring tools (Splunk, Solarwinds, Snort, Wireshark) • Experience with HBSS tools (McAfee) • Knowledge of DoD and/or Veteran environment Government Policies and Procedures related to IT implementation (NIST 800-171) • Ability to get up to speed quickly on complex issues; desire to work in a fast-paced, rapidly evolving environment • Strategic thinker with a drive to get all types of work done and a high attention to detail • Excellent ability to communicate across all mediums and settings • Customer service experience with a strong problem-solving approach