That 1 Detailer
B2C • Transport
That 1 Detailer is a mobile and shop-based automotive detailing and protection company that specializes in professional nano-ceramic coatings (MACH-10), paint correction, and comprehensive exterior detailing. They install multi-year and lifetime warranty-backed ceramic coatings for paint, glass, wheels, vinyl, chrome and interior fabrics, register coatings to CARFAX, and provide annual maintenance services to preserve warranties. Their services emphasize hydrophobic, long-lasting protection, enhanced gloss, and trained, certified installers for vehicles (and compatible marine/aircraft surfaces).
Operations Manager
3 days ago
🐊 Florida – Remote
🌺 Hawaii – Remote
+1 more states
💵 $52k - $75k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
That 1 Detailer
B2C • Transport
That 1 Detailer is a mobile and shop-based automotive detailing and protection company that specializes in professional nano-ceramic coatings (MACH-10), paint correction, and comprehensive exterior detailing. They install multi-year and lifetime warranty-backed ceramic coatings for paint, glass, wheels, vinyl, chrome and interior fabrics, register coatings to CARFAX, and provide annual maintenance services to preserve warranties. Their services emphasize hydrophobic, long-lasting protection, enhanced gloss, and trained, certified installers for vehicles (and compatible marine/aircraft surfaces).
📋 Description
• Oversee all customer-facing operations including scheduling, inquiries, cancellations, and escalations • Manage the daily operational needs of field staff • Lead, train, and mentor a remote team of Success Representatives • Champion a culture of continuous improvement
🎯 Requirements
• Professional experience in the automotive industry • Understanding of ceramic coatings, paint protection, and vehicle care • Leadership experience in customer-facing or operations teams • Highly organized with the ability to manage multiple priorities • Excellent phone communication skills • Experience managing remote teams, particularly international teams • Ability to identify inefficiencies and implement solutions
🏖️ Benefits
• Health insurance • Paid time off • Flexible work arrangements • Professional development
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