THC123
B2B • Recruitment • Cannabis
THC123 is a specialized employment platform dedicated to the cannabis industry. They focus on helping businesses grow by connecting them with top talent in the field of marijuana-related jobs. THC123 offers a range of services including recruiting, staffing, and resources to support both employers and job seekers looking to advance their careers in the cannabis sector.
Customer Service Representative
Job not on LinkedIn
March 13
THC123
B2B • Recruitment • Cannabis
THC123 is a specialized employment platform dedicated to the cannabis industry. They focus on helping businesses grow by connecting them with top talent in the field of marijuana-related jobs. THC123 offers a range of services including recruiting, staffing, and resources to support both employers and job seekers looking to advance their careers in the cannabis sector.
📋 Description
• Serve as the primary point of contact for customers, providing exceptional service and addressing inquiries in a timely manner • Escalate complex issues to the relevant authorities when needed • Guide clients in understanding the organization’s services • Proactively identify and resolve customer difficulties to prevent escalation • Provide accurate information and solutions to customer-related issues efficiently • Collaborate effectively with team members to ensure customer needs are met • Accurately maintain and update customer records within our database system • Identify and capitalize on opportunities to improve client satisfaction and loyalty • Engage with customers to build long-term relationships and ensure they feel valued
🎯 Requirements
• Computer, laptop, tablet, or smartphone required to perform work • Reliable internet connection (any secure connection is fine) • Able to work remotely with a flexible schedule • Prior experience in customer service is a plus, but not required
🏖️ Benefits
• Competitive compensation based on experience and full-time/part-time status • Health insurance options (for full-time positions) • Retirement investment matching program (for full-time positions) • Unlimited paid time off, including vacation, holidays, and flexible days • Remote work opportunities with a flexible schedule • Ongoing professional development and training • Access to all necessary work technology • Collaborative, supportive team culture with virtual connections
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