Case Manager – Healthcare

Likely ghost job

🕒 July 27

🇳🇮 Nicaragua – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 67%

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Logo of The A Career

The A Career

51 - 200 employees

Founded 2022

📚 Education

👥 B2C

Education • B2C

The A Career is an online learning platform that teaches architects, designers, and engineers practical, job-ready skills to obtain remote work. It offers 100% online courses focused on professional tools and standards (examples: Civil 3D for US subdivisions, furniture design and manufacturing, NYC building code and urban form, plumbing and fire protection budgeting) plus resources like ebooks, a podcast, and career support to help students build portfolios and access remote job opportunities. Courses are sold directly to individuals and emphasize applied projects aligned with industry standards.

📋 Description

• Facilitate seamless service delivery • Ensure appropriate staffing • Offer support and guidance to families, caregivers, and providers on the team • Perform a daily check of all previous-day sessions • Maintain constant feedback communication with caregivers and patients • Handle the weekly pre-billing process • Ensure caregivers' visits are assigned and tracked in the system • Validate visits against insurance-authorized weekly patient hours • Communicate with US insurance companies • Multitask while resolving issues during ongoing visits • Provide timely updates on case status, service authorizations, and workload

🎯 Requirements

• Advanced English Knowledge • Customer Service skills needed to handle the Caregivers/Patients/Insurance interaction • Organization skills needed to handle all the important documentation required in this position • Proactivity and creativeness needed for this position • Ability to self-organize activities and keep a thorough record of tasks, pointers, and process updates • Ability to identify, establish, and assign priorities • Google Suite: Google Drive, Corporate Gmail, Docs, Sheets • Microsoft Office: Word, Excel • Internal CRMs • Hubstaff: Web App, Desktop App, and Hubstaff Tasks • WhatsApp Groups • Zoom: Meetings and Breakout Rooms • Full-time availability • Must have a computer with internet access to perform the duties of the role

🏖️ Benefits

• Competitive Pay in US Dollars • Paid extra hours • Time-Off Flexibility • 100% Remote Work • Opportunity to Grow

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