Jira-Confluence Application Support Administrator, German Speaker

Job not on LinkedIn

🔥 6 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

🗣️🇩🇪 German Required

Where this job comes from

Posted on The Adaptavist Group's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

Logo of The Adaptavist Group

The Adaptavist Group

1001 - 5000 employees

💼 Consulting

☁️ SaaS

🏢 Enterprise

Consulting • SaaS • Enterprise

The Adaptavist Group is a global business-technology consultancy and software provider that helps organisations adopt, connect and optimise cloud platforms and collaboration tooling. It delivers strategic consulting and hands‑on services — including cloud migration, service management, work management, DevOps, agile transformation, managed services, development services, software licensing, and UX design — and builds platforms and apps (e. g. , Venue. sh, Salable and partner/Atlassian apps). Adaptavist is a Platinum Atlassian Partner and works with enterprise customers worldwide to drive platform adoption, integration, and productivity.

📋 Description

• Support clients with Atlassian applications and Adaptavist tools, processes, and best practices • Onboard and become familiar with customer application servers • Monitor and respond to customer requests on the Adaptavist service desk • Answer customer questions about using Atlassian applications in their business • Create projects, configure permissions and workflows, and develop other requested solutions • Work on multiple administrative activities according to customer priorities • Communicate with customers and team members to understand and deliver configuration solutions • Solve issues and provide best-practice recommendations • Record work and time • Follow customer-established security protocols • Act as a remote outsourced Atlassian administrator for multiple clients

🎯 Requirements

• German fluent is a must • Experience administering the Atlassian toolset, in particular Jira and Confluence • Demonstrable experience in consulting and user support • Experience customizing Atlassian software through workflows and add-ons, for example ScriptRunner • Comfortable working independently and collaboratively in a virtual face-to-face environment through online tools such as WebEx, Zoom, Slack, and Skype • Excellent written and verbal communication skills • Ability to think innovatively and creatively • Personable, helpful, and professional attitude • Desirable: Knowledge of the build process/Software Delivery Life Cycle, including Continuous Integration and Delivery • Desirable: Experience using GitLab or Sonatype software • Desirable: Knowledge of Linux or databases

🏖️ Benefits

• Very generous holiday (PTO) allowance • Flexible working hours • MacBook provided to all employees • Additional support for fully remote workers to set up home offices • 26 weeks of fully paid leave for birthing parents • 13 weeks of fully paid leave for non-birthing parents • Extended leave for adoption, IVF, surrogacy, elective egg freezing, menopause, menstruation, endometriosis, and PCOS • Trusting, flexible, remote-first way of working

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