Senior Technical Consultant

Job not on LinkedIn

🔥 6 minutes ago

🇮🇹 Italy – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

🗣️🇮🇹 Italian Required

Where this job comes from

Posted on The Adaptavist Group's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

Logo of The Adaptavist Group

The Adaptavist Group

1001 - 5000 employees

💼 Consulting

☁️ SaaS

🏢 Enterprise

Consulting • SaaS • Enterprise

The Adaptavist Group is a global business-technology consultancy and software provider that helps organisations adopt, connect and optimise cloud platforms and collaboration tooling. It delivers strategic consulting and hands‑on services — including cloud migration, service management, work management, DevOps, agile transformation, managed services, development services, software licensing, and UX design — and builds platforms and apps (e. g. , Venue. sh, Salable and partner/Atlassian apps). Adaptavist is a Platinum Atlassian Partner and works with enterprise customers worldwide to drive platform adoption, integration, and productivity.

📋 Description

• Implement efficient solutions using appropriate delivery approaches to optimize processes and drive improvements • Guide customers in achieving efficiencies through integration, automation, and ITSM/ESM solutions • Work initially with Jira Service Management and associated products including Assets, Assets Data Manager, and Opsgenie • Gather and analyze client requirements and propose tailored ITSM and Atlassian solutions • Advise customers on ITSM and ESM best practices using the ITIL framework • Develop high-level architecture and adapt solutions to client needs • Configure advanced solutions for asset management, system integrations, and task automation • Support internal initiatives, upskilling, and expansion into emerging products such as ServiceNow • Support pre-sales by defining scope, providing estimates, and contributing to high-level solution design • Travel to client sites as necessary for key meetings or events • Configure Atlassian portals, request types, workflows, automation, asset schemas, and API connectors • Implement ITIL processes including service requests, incident, change, and problem management • Implement advanced ITSM systems focused on asset management or event and incident management using Opsgenie and Assets • Integrate Atlassian products with other systems through REST APIs • Occasionally manage migrations within broader implementation projects • Lead engagements autonomously, develop client relationships, and contribute to practice growth

🎯 Requirements

• Proven experience in consulting with a strong focus on the Atlassian toolset • Excellent organizational, prioritization, and interpersonal skills • Fluent Italian skills, both written and spoken • Ability to autonomously lead engagements, drive customer relationships, and deliver high-quality solutions • Ability to adapt to evolving business and technology landscapes • Knowledge of ITIL and its application in ITSM and ESM • Knowledge of PPM systems and marketplace plugins such as Tempo Suite, Structure/BigPicture, Zephyr/Xray • Ability to communicate with stakeholders and present solutions • Experience supporting pre-sales, particularly in early sales-cycle stages and fixed-price packaged offerings • Ability to contribute to business development, secure contracts, and ensure billability through efficient time management • Innovative and creative approach to developing solutions and offerings • Team player with strong collaboration skills • Self-starting, ambitious, and tenacious • Desirable: experience with web integration using REST APIs • Desirable: scripting experience with Groovy or Python • Desirable: pre-sales experience • Desirable: requirements gathering and analysis experience • Desirable: experience in a fast-paced, fast-growth tech start-up environment • Desirable: understanding of non-functional requirements for scalability, availability, and security

🏖️ Benefits

• Very generous holiday (PTO) allowance • Flexible working hours • MacBook provided to all employees • Additional support for fully remote workers to set up home offices • 26 weeks of fully paid leave for birthing parents • 13 weeks of fully paid leave for non-birthing parents • Extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS • Flexible, remote-first way of working

Apply Now

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