Operational Risk Advisor

🔥 2 minutes ago

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Assess organizational, process, system, vendor, and initiative‑related changes for impacts to SOC 1 and SOX control design and operating effectiveness • Serve as a second‑line operational risk advisor to business, IT, and project teams, providing guidance on control implications of proposed and approved changes • Lead formal change risk and control impact assessments; document required control updates, new controls, mitigating actions, or compensating controls • Coordinate updates to control narratives, Risk & Control Matrices (RACMs), ownership assignments, and evidence expectations resulting from approved changes • Partner with control owners to ensure control updates are practical, sustainable, and aligned with risk severity and audit expectations • Ensure change‑related risks, decisions, and approvals are captured, tracked, and reported through established risk and governance forums • Identify and escalate potential control degradation, design gaps, or operating effectiveness concerns arising from changes • Support audit readiness by maintaining clear documentation, traceability, and rationale for control decisions associated with change activity • Collaborate with Technology, Controls, and Audit partners to ensure consistent application of change risk standards and methodologies • Contribute to reporting and dashboards related to change volume, control impact themes, and residual risk trends

🎯 Requirements

• High School Diploma or GED required • Bachelor’s degree in Accounting, Business, Risk Management, or a related field • 4+ years of experience in operational risk, controls, audit, compliance, or governance roles • Hands-on experience supporting SOC 1 and/or SOX control environments • Demonstrated experience assessing change impacts to controls, processes, or systems • Strong documentation skills, including RACMs, control narratives, and risk assessments • Ability to partner effectively with project teams, business leaders, and technology stakeholders • Excellent written and verbal communication skills, with the ability to influence without authority

🏖️ Benefits

• medical • vision • dental • well-being and behavioral health programs • 401(k) • company paid life insurance • tuition reimbursement • a minimum of 18 days of paid time off per year • paid holidays • leaves of absence

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