Senior Technical Account Manager

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Logo of The COOL Company

The COOL Company

51 - 200 employees

📣 Marketing

📱 Media

🤖 Artificial Intelligence

💰 $5.2M Series A on 2017-08

Marketing • Media • Artificial Intelligence

The COOL Company is an AI-powered omnichannel advertising platform that unifies creative automation, dynamic creative optimization, media activation, and transparent measurement/attribution. It enables brands, agencies, publishers and franchise/local teams to generate and personalize creatives quickly, activate campaigns across CTV, display, search and social, and continuously optimize budgets, bids and creative assets using AI-driven insights and reporting to drive measurable performance and stronger ROAS.

📋 Description

• Serve as the primary technical and strategic account owner for a portfolio of publisher and platform partners • Own the end-to-end partner lifecycle, including onboarding, technical integrations, implementation, QA, launch, troubleshooting, and ongoing optimization. • Act as the bridge between partners and internal teams to ensure seamless integrations and reporting. • Provide strategic guidance on monetization opportunities and growth. • Analyze partner performance metrics, and identify optimization opportunities. • Identify expansion opportunities and upsell additional products. • Maintain thorough documentation for onboarding processes, partner status, and account plans.

🎯 Requirements

• 4-6 years of experience in Technical Account Management, Account Management, Partner Success, Ad Operations, or a similar client-facing role within the digital advertising / Ad Tech ecosystem. • Strong understanding of the programmatic advertising landscape • Hands-on familiarity with ad tech concepts. • Excellent project management skills; highly organized with the ability to juggle multiple priorities and stakeholders. • Ability to understand technical integrations and collaborate effectively with other departments. • Data-driven mindset with the ability to analyze and interpret performance metrics. • Bachelor’s degree or equivalent. • Additional certifications in Digital Marketing, Ad Tech, or Programmatic Advertising are a plus.

🏖️ Benefits

• Flexible working arrangements • Professional development opportunities

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