Regional General Adjuster – Specialized Claims, Large Loss Property

🔥 2 minutes ago

🦌 Connecticut, New Jersey, +2 more states – Remote

🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Claims Specialist

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The Hanover Insurance Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1852

🛡️ Insurance

🤝 B2B

👥 B2C

🔥 Funding within the last year

💰 $500M Post-IPO Debt - The Hanover Insurance Group on 2025-08

Insurance • B2B • B2C

The Hanover Insurance Group is a U. S. -based insurance company that provides personal and commercial insurance products and services. Hanover offers individual lines such as home, auto, motorcycle, umbrella, condominium, renters, and specialty coverages (collector cars, watercraft, valuable items), as well as comprehensive business products including business owner’s policies, commercial auto, workers' compensation, management liability, cyber, professional liability, property, surety, and industry-specific coverages for construction, healthcare, life sciences, retail, and more. The company supports customers and agents with claims services, policy management tools, educational resources, risk solutions, and an agent/broker distribution network. Hanover emphasizes customer service, preparedness resources, corporate responsibility, and agent support.

📋 Description

• Independently lead investigations and manage the full lifecycle of highly complex, sensitive, and specialized claims. • Analyze coverage, liability, and financial exposure; develop tailored resolution strategies and negotiate high-value or contested claims. • Coordinate with internal and external experts (e.g., forensic analysts, underwriters, legal counsel, contractors) to ensure thorough evaluations and resolution. • Identify coverage gaps and partner with product management to enhance offerings. • Build and maintain strong relationships with customers and stakeholders.

🎯 Requirements

• Bachelor’s degree preferred; equivalent experience accepted. • Typically requires 8+ years of relevant experience. • Industry designations (e.g., CPCU, AIC) strongly preferred. • Extensive experience handling highly complex, high-value claims with significant legal, financial, and reputational exposure. • Recognized authority in negotiation and resolution of complex claims; able to shape best practices and influence outcomes. • Demonstrated expertise in analyzing policy coverage, legal liability, and regulatory frameworks across jurisdictions. • Proven ability to manage litigation strategy, direct counsel, and represent the company in trials, mediations, and arbitrations. • Experience mentoring others and contributing to the development of investigative techniques, compliance protocols, and claims handling standards. • Strong written and verbal communication skills; able to simplify complex information and handle sensitive issues with professionalism. • Ability to draft clear, factual, and objective work product without opinion. • Deep understanding of insurance principles, coverage interpretation, and jurisdictional requirements. • Strategic thinker with sound judgment; able to make informed decisions independently and assess financial implications.

🏖️ Benefits

• Paid time off • Professional development opportunities