Marketing & E-commerce Operations Assistant

🕒 May 19

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛍️ E-commerce

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The Hello Team

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🤝 B2B

🎯 Recruiter

B2B • Recruitment

The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.

📋 Description

• Support daily e-commerce operations and reporting • Organize projects, assets, and communication workflows • Coordinate with vendors, manufacturers, printers, and agencies • Assist with tracking, and operational tasks • Support product sourcing and development projects • Help coordinate marketing and operations activities • Maintain spreadsheets, reports, and project documentation • Manage multiple projects and follow up on deadlines • Pull and maintain reports from Shopify, Amazon, Meta, and sales tracking sheets • Organize and manage operational and performance data • Update dashboards and maintain KPI tracking reports • Perform other duties related to the position as assigned

🎯 Requirements

• Proficient level of English (written and spoken) • Proficient level of Spanish (written and spoken) is a plus • Excellent professional and communication skills • Experience in e-commerce, operations, administrative support or related roles • Experience with reporting tools including Excel, Google Sheets, Shopify, and Amazon reports • Ability to organize and interpret sales, marketing, and operational metrics • Proficient in maintaining dashboards, reports, and KPI tracking systems • Strong organizational and multitasking abilities • Ability to work independently and manage multiple priorities • Experience coordinating with vendors or external partners • Amazon or e-commerce support experience is a plus • Ability to analyze operational and performance data • Strong project coordination, follow-up, and execution management skills • Detail-oriented with strong accountability and problem-solving skills • Proven ability to meet deadlines consistently • Comfortable working within structured processes and established workflows • Ability to quickly learn new systems, software, and workflows • Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management) • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet

🏖️ Benefits

• 100% remote work • Full-time position with 40 hours weekly • Great work environment with potential for growth