Manager, Agency & Operations

🕒 May 3

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The Kraft Heinz Company

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2015

👥 B2C

🛒 Retail

💰 $20M Post-IPO Equity on 2019-06

B2C • Food & Beverage • Retail

Kraft Heinz is the third-largest food and beverage company in North America and the fifth-largest in the world, known for its unparalleled portfolio of powerful and iconic brands. The company is dedicated to transforming the food industry, offering a range of high-quality, nutritious foods suitable for all eating occasions, whether at home, in restaurants, or on the go.

📋 Description

• Own the end-to-end relationship with external Retail Media agency including scope, ways-of-working, & accountability • Create routines with Retail Media agency to account for excellence in Budget Management tied to overarching performance • Ensure alignment of priorities, timelines, project delivery, & performance expectations with Retail Media agency • Define & implement a standardized Retail Media operation model across internal Kraft Heinz teams to improve cross-functional collaboration (i.e. Marketing, Sales, eCommerce, Finance) • Build scalable processes across budgeting, reporting, billing, campaign workflows, and measurement to reduce fragmentation and increase speed to market • Partner with BUs & eCommerce to translate business priorities into Retail Media strategies • Aggregate complex media strategy and performance into clear, actionable insights tailored for different audiences, including senior leadership • Provide regular updates to leadership and key stakeholders on retail media performance, capabilities, learnings, and future opportunities • Help shape the long-term retail media capability roadmap (tools/tech, talent, processes, measurement, and partnerships)

🎯 Requirements

• 5+ years of experience in Retail Media, Commerce/eCommerce, Shopper Marketing, and/or Digital Media • Direct experience managing media agencies or retail media partners, including scope setting, KPI definition, and performance management • Extensive media operations understanding (budgeting, reporting, billing, governance) • Proven ability to align multiple stakeholders with competing priorities through influence and structured ways of working • Ability to identify & implement new ways-of-working to inform broader structure and processes • Strategic Thinking & Executional balance to connect media to business goals (sales, share, growth) • Experience working with Retail Media Networks (e.g. Walmart Connect, Amazon Advertising, Kroger Precision Marketing, etc.) • Media strategy / buying experience in retail or digital media specifically preferred

🏖️ Benefits

• Coverage for employees (and their eligible dependents) through affordable access to healthcare • Protection and saving for the future, we offer plans tailored to meet you and your family’s needs • Wellbeing events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments • Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training • Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs • Financial – 401k, Life, Accidental Death & Dismemberment, Disability