Case Manager

🕒 March 18

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The Public Interest Company

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

🤝 B2B

Healthcare Insurance • Artificial Intelligence • B2B

The Public Interest Company is a healthcare recovery firm that leverages predictive data science and AI/ML to identify claims that should have been paid by third-party insurers and to recover those funds for payers. It works with health plans, risk-bearing provider groups, self-funded employers, and public sector organizations using an all-upside, contingency model that minimizes risk for clients. The team combines PhD-level data scientists, experienced founders, and litigators to provide technology-driven identification plus relentless legal and recovery strategies, with a focus on returning money to the healthcare system without member abrasion or implementation lag.

📋 Description

• Manage a portfolio of recovery cases from intake through resolution • Navigate insurance carrier systems to validate and advance claims • Identify high-value recovery opportunities using internal tools and datasets • Communicate with payers to drive case progression and negotiate outcomes • Maintain accurate case documentation and ensure data integrity • Partner with Legal and Operations on complex or escalated cases • Identify workflow inefficiencies and contribute to process improvements

🎯 Requirements

• Bachelor’s degree • 0–2 years of experience in operations, customer support, analytics, or similar roles • Strong organizational and communication skills • Strong problem-solving ability and attention to detail • Analytical mindset; comfortable working with data and identifying patterns • Clear, professional written communication • Ability to manage multiple workflows and prioritize effectively • High ownership and self-direction; you operate well without heavy oversight • Comfort learning new tools and systems quickly

🏖️ Benefits

• Immediate ownership: Manage real cases and drive outcomes within weeks • High-impact work: Directly contribute to revenue recovery and client outcomes • Accelerated learning: Build skills across operations, data, and legal systems • Startup environment: Work in a fast-paced, low-bureaucracy team