Application Engineer – Product Care, Battery Systems

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🕒 December 10, 2025

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NORMA Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2006

🚀 Aerospace

Aerospace • Manufacturing • Automotive

NORMA Group is a global market leader in engineered joining technology. The company develops and manufactures a range of products, including clamps, connectors, and fluid systems, that provide solutions for various applications across several industries. With a strong commitment to innovation, NORMA Group focuses on delivering high-quality products that meet customer needs in sectors such as automotive, industrial, and infrastructure.

📋 Description

• Develop and maintain documentation including technical specifications, user manuals, and training materials (in collaboration with Systems, PM, and Marketing) • Identify, diagnose, troubleshoot, and resolve issues in customer environments (2nd-level support) • Conduct Root Cause Analysis (RCA) and provide structured feedback to engineering and quality teams • Ensure proper reporting of activities and customer feedback to engineering and sales • Ensure strict adherence to procedures during installation and/or modification of equipment • Provide technical consultancy for existing products (e.g., claims, production issues, field failures) • Perform hands-on work to address technical claims and support production-related problem-solving • Support change management and continuous improvement initiatives for released products • Collaborate with internal teams (e.g., production, quality, service) to ensure product reliability and compliance

🎯 Requirements

• Degree in engineering, electrical engineering, mechanical engineering, or similar • Strong technical understanding of battery systems and their applications • Experience in troubleshooting, root cause analysis, and product support • Hands-on mentality and structured problem-solving skills • Strong communication skills and customer orientation • Willingness to work cross-functionally and occasionally travel to customer or production sites

🏖️ Benefits

• A motivated company with flat hierarchies and short decision-making processes. • Permanent employment contract. • Personal support and advice from a dedicated contact person at your branch. • Stable working environment in an international company. • Fair pay and company benefits. • A modern working environment with high-quality technical equipment.