Business Analytics Director

🔥 23 hours ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $157.7k - $262.8k / year

⏰ Full Time

🔴 Lead

👔 Director

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Create analytical proof points to link digital capabilities and consumer value perception with business outcomes • Establish reporting and analytics that enables development of continuously improving Digital Products across the enterprise • Oversee evaluation and optimization of digital features, platforms, and engagement strategies, evolving operating model as needed • Lead segmentation, behavioral, and journey analyses to understand areas of opportunity for consumer experience agenda • Identify key drivers of customer satisfaction, engagement, and value perception • Collaborate across digital, clinical analytics, data science, technology, product, and business teams to deliver integrated solutions • Align stakeholders around common objectives, priorities, and success measures

🎯 Requirements

• Strong experience in business analytics, affordability analytics, and/or customer experience analytics in healthcare • Proven ability to influence strategy and decision-making through data and insights • Demonstrated ability to lead data and analytics teams to orient jointly around consumer needs and employer group client needs • Excellent communication skills with the ability to translate complex analytics into business value • Demonstrated ability to operate in ambiguity and make sound decisions with limited information • Experience in healthcare, payer, or digital health environments • Proficiency in analytics tools and platforms (e.g., SQL, Python/R, Tableau/Power BI) • Experience developing and disseminating consumer/ member level analytics

🏖️ Benefits

• Medical, vision, dental, and well-being and behavioral health programs • 401(k) • Company paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays