Platform Efficiency & Delivery Manager

October 14

🦌 Connecticut – Remote

Although this job is listed in Connecticut, this company may be open to hiring remote in other states.

🏖️ New Jersey – Remote

Although this job is listed in New Jersey, this company may be open to hiring remote in other states.

+1 more states

🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🏰 Missouri – Remote

💵 $116.9k - $194.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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The Cigna Group

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Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📋 Description

• Own and manage a value-driven, prioritized roadmap of strategic deliverables that accelerate delivery and enhance engagement. • Oversee day-to-day delivery of multiple roadmap items, ensuring initiatives are completed on time, on budget, and on scope. • Develop individual project plans and track progress against milestones. • Manage intake of new requests from delivery teams, facilitating review and prioritization in Steerco forums. • Assemble and coordinate cross-functional teams required for successful delivery. • Identify, escalate, and resolve blockers impacting delivery. • Facilitate regular meetings (e.g., standups, steercos) to drive accountability and progress. • Proactively communicate status, risks, and outcomes to stakeholders. • Track value delivery and KPIs related to platform efficiency and delivery program. • Hold cross-functional teams accountable for commitments and outcomes.

🎯 Requirements

• Experience in project or program management within a complex, cross-functional environment. • Proven ability to drive execution and deliver results across multiple initiatives. • Strong organizational and problem-solving skills; adept at identifying and removing blockers. • Understanding of marketing technology ecosystems, including customer data platforms (CDPs), email service providers (ESPs), and campaign orchestration tools. • Experience working with MarTech platforms and data flows, with the ability to translate business needs into technical requirements and delivery plans. • Excellent communication and stakeholder management skills. • Experience with project management tools and methodologies. • Ability to facilitate meetings, manage roadmaps, and track progress against milestones. • Collaborative, proactive, and detail-oriented approach. • Ability to work across teams and influence without direct authority.

🏖️ Benefits

• medical • vision • dental • well-being and behavioral health programs • 401(k) with company match • company paid life insurance • tuition reimbursement • a minimum of 18 days of paid time off per year • paid holidays