Senior Pharmacy Technician

🕒 May 1

🌵 Arizona, Illinois, +1 more states – Remote

🌵 Arizona – Remote 🌽 Illinois – Remote 🍂 Massachusetts – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟠 Senior

💊 Pharmacist

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Ensure process efficiency – Communicate with patients to coordinate fertility plans and medications. • Own the patient experience through resolving customer issues and ensuring 100% follow-up to customers while delivering an excellent customer service experience to all patients. • Pay attention to detail – Accurately obtain and enter patient information, including shipping, insurance, and payment details. • Be a team player – Escalate complex claims to the appropriate team for further action. • Accurately perform data entry tasks and enter prescriptions into our system. • Use the knowledge you gain from training, your problem-solving skills and support from your team to accurately process prescription claims so they will be dispensed accurately. • Juggle multiple tasks without sacrificing attention to detail. • Participate in special projects and perform other duties as it pertains to specific contract performance. • Maintain required quality performance standards by delivering excellent customer service, adhering to phone and break schedules, and following established call handling guidelines.

🎯 Requirements

• High School Diploma, or GED required. • 1+ years of relevant experience as a Pharmacy Technician. • Valid National Pharmacy Technician certification is required. • Valid Massachusetts, Illinois or Arizona state Pharmacy Technician license is required. • 1+ year(s) of call center experience preferred. • Microsoft Office proficiency and data entry skills. • Exceptional attention to detail, accuracy, and quality. • Excellent verbal and written communication skills. • Ability to multitask in both PC/Phone related tasks. • Works effectively and fosters teamwork; Demonstrates ownership of projects and carries responsibility for building strong working relationships with colleagues and customers. • Results oriented; demonstrated ability to prioritize and manage workload and meet deadlines.

🏖️ Benefits

• Health coverage effective day 1 (including medical, dental, vision) • Holiday, PTO and OT pay • 401K with company match • Tuition reimbursement • Fun, friendly and unique culture – bring your whole self to work every day!