The Helper Bees
51 - 200 employees
⚕️ Healthcare Insurance
☁️ SaaS
🧘 Wellness
Healthcare Insurance • SaaS • Wellness
The Helper Bees is a company that offers innovative solutions for aging-in-place, focusing on providing non-medical services that enable older adults to live independently at home. The company has built a comprehensive platform that supports payers and service providers by integrating services such as long-term care insurance claims support, home care, and digital invoicing. With a nationwide network of credentialed service providers, The Helper Bees ensures quality and streamlined care delivery through ongoing monitoring and a seamless payment process. Their platform helps reduce healthcare costs, improve health outcomes, and supports families throughout the claims process by collaborating with Long-term Care Insurance Carriers and Medicare Advantage Plans.
Contact Center Team Lead
Job not on LinkedIn
🔥 7 minutes ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
The Helper Bees
51 - 200 employees
⚕️ Healthcare Insurance
☁️ SaaS
🧘 Wellness
Healthcare Insurance • SaaS • Wellness
The Helper Bees is a company that offers innovative solutions for aging-in-place, focusing on providing non-medical services that enable older adults to live independently at home. The company has built a comprehensive platform that supports payers and service providers by integrating services such as long-term care insurance claims support, home care, and digital invoicing. With a nationwide network of credentialed service providers, The Helper Bees ensures quality and streamlined care delivery through ongoing monitoring and a seamless payment process. Their platform helps reduce healthcare costs, improve health outcomes, and supports families throughout the claims process by collaborating with Long-term Care Insurance Carriers and Medicare Advantage Plans.
📋 Description
• Supervise high-volume inbound and outbound telephonic scheduling • Oversee training and ongoing education of the care management team • Monitor team performance through KPIs
🎯 Requirements
• Minimum 3 years of experience on a telephonic care management team • Demonstrated expertise in geriatric care • Proven ability to lead in a remote environment • Strong organizational and communication skills
🏖️ Benefits
• Remote work options • Professional development opportunities • Paid time off • Health insurance
Apply NowSimilar Jobs
🔥 9 hours ago
Call Center Representative conducting patient experience surveys via outbound calls for healthcare organization. Ensuring data accuracy and maintaining confidentiality while enhancing patient feedback process.
🔥 10 hours ago
Bilingual Orthodontic Representative responsible for patient interactions and escalated calls in the US. Managing Salesforce tasks and insurance inquiries with opportunities for career growth.
🔥 11 hours ago
Nebraska Medicine
5001 - 10000
Triage Nurse responsible for telephone triage and patient education focusing on exceptional care through multidisciplinary collaboration in Omaha, NE. Requires experience in oncology nursing.
🔥 16 hours ago
Contact Center Inbound Sales Agent converting inbound leads to active customers at SimpliSafe. Building relationships and providing solutions for home security needs.
🇺🇸 United States – Remote
💵 $20 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🦅 H1B Visa Sponsor
🕒 Yesterday
Absence Management Specialist in a call center supporting employee inquiries on US and Canada leaves. Handling leave requests and providing guidance throughout the leave cycle.
🇺🇸 United States – Remote
💰 Series B on 2015-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🦅 H1B Visa Sponsor
