The Human Reach
B2B • Coaching • HR Tech
The Human Reach is a coaching and consulting company that specializes in career transition strategies, executive coaching, and leadership development. Founded by A. J. Mizes, the company aims to empower individuals and teams to achieve meaningful results in their careers. The Human Reach provides personalized coaching and consulting services designed to help clients develop effective job search strategies, enhance leadership skills, and promote employee engagement and retention.
Client Success Associate
Job not on LinkedIn
April 27
The Human Reach
B2B • Coaching • HR Tech
The Human Reach is a coaching and consulting company that specializes in career transition strategies, executive coaching, and leadership development. Founded by A. J. Mizes, the company aims to empower individuals and teams to achieve meaningful results in their careers. The Human Reach provides personalized coaching and consulting services designed to help clients develop effective job search strategies, enhance leadership skills, and promote employee engagement and retention.
📋 Description
• The Client Success Associate will play a critical role in ensuring quality client support, community engagement, and administrative efficiency. • The ideal candidate is detail-oriented, highly organized, and proactive in assisting clients, managing communications, and handling administrative tasks. • Outcomes: Client Support, Community Management, Coaching Support, Client Success Updates, Administrative Support. • Competencies include Customer-Centric Mindset, Attention to Detail, Proactivity & Initiative, Tech-Savvy & Quick Learner, Strong Communication Skills, Time Management & Organization, Problem-Solving Ability, Results-Driven.
🎯 Requirements
• Experience: 1-3 years of experience in customer service, virtual assistance, or client success roles. • Technical Skills: Familiarity with ticketing systems, CRM tools, and email management platforms and use of Chatgpt. • Soft Skills: Strong interpersonal and written communication skills. • Availability: Be able to work in PST • Work Environment: Must have a reliable internet connection and a quiet, professional workspace. • Fluency : C1/C2 English
🏖️ Benefits
• Competitive salary • Medical, dental, and vision coverage • Generous PTO policy • Remote work environment • Opportunity to make a real difference in people's lives and careers • Working directly with the CEO and leadership team • We have fun!
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