Customer Support Agent

🕒 May 5

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

IMPACT BRANDS

WebsiteLinkedInAll Job Openings

201 - 500 employees

💄 Beauty

🧘 Wellness

🌍 Social Impact

Beauty • Wellness • Social Impact

IMPACT BRANDS is on a mission to positively impact 1 billion lives by 2045. The company focuses on empowering people to live their best lives by offering premium health and beauty products. With a global and diverse team, they aim to make a tangible difference in the world by supporting individuals in achieving wellness and improvement in their lives. The company emphasizes remote work culture, team-building, and offers various roles in manufacturing, research and development, and customer support. IMPACT BRANDS is committed to creating high-quality products that enhance the lives of their customers and contributing to social good.

📋 Description

• Lead customer interactions efficiently while maintaining a professional tone. • Identify at-risk customers and apply problem-solving strategies. • Analyze customer needs to recommend relevant products and services. • Document customer records to ensure a seamless experience. • Address complex service issues with a positive, solutions-oriented approach. • Perform other related tasks as required.

🎯 Requirements

• Proven track record in sales, retention, or a metrics-driven customer service environment. • Native-level English (written and verbal). • Proficient in CRM software and standard office applications. • Ability to multitask and navigate diverse customer personalities. • Previous experience in the Medical or Healthcare sectors is highly preferred. • Availability to work weekends.

🏖️ Benefits

• Remote work. • 15+ Working Days of Holidays. • Internet subsidy. • Health and wellness budget. • Birthday Gift. • Team spirit activities. • Professional growth opportunities. • 2 paid days for volunteering. • Permanent contract. • Global flatwork culture.