
201 - 500 employees
🏥 Healthcare
🍽️ Food & Beverage
🏭 Manufacturing
Healthcare • Food & Beverage • Manufacturing
IMPACT BRANDS is on a mission to positively impact 1 billion lives by 2045. The company focuses on empowering people to live their best lives by offering premium health and beauty products. With a global and diverse team, they aim to make a tangible difference in the world by supporting individuals in achieving wellness and improvement in their lives. The company emphasizes remote work culture, team-building, and offers various roles in manufacturing, research and development, and customer support. IMPACT BRANDS is committed to creating high-quality products that enhance the lives of their customers and contributing to social good.
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201 - 500 employees
🏥 Healthcare
🍽️ Food & Beverage
🏭 Manufacturing
Healthcare • Food & Beverage • Manufacturing
IMPACT BRANDS is on a mission to positively impact 1 billion lives by 2045. The company focuses on empowering people to live their best lives by offering premium health and beauty products. With a global and diverse team, they aim to make a tangible difference in the world by supporting individuals in achieving wellness and improvement in their lives. The company emphasizes remote work culture, team-building, and offers various roles in manufacturing, research and development, and customer support. IMPACT BRANDS is committed to creating high-quality products that enhance the lives of their customers and contributing to social good.
• Communicate with customers when needed and with internal teams • Stay updated on industry regulations and compliance requirements • Analyze data to identify trends and root causes • Handle chargeback cases • Provide exceptional customer service • Produce daily, weekly, and/or monthly statistical reports • Prepare KPI reports on chargebacks • Perform other related tasks
• Great attention to detail • Willingness to learn and develop daily • Previous experience in Chargeback, Refund, Accounts Receivable, or similar fields is an advantage • Proficiency in relevant computer applications • Excellent written and verbal English language skills • Ability to multitask, set priorities, and manage time effectively • Excellent communication skills • Customer focus and adaptability to different personality types
• Remote work with autonomy to choose workspace • Home office allowance • Choice between a MacBook or Windows-based workstation • Health and wellness budget • 25+ working days of holidays • 2 paid volunteering days each year • Online training and personal development opportunities • Career advancement opportunities based on performance • Annual Achievement Bonus • Access to company health and wellness products • Flatwork culture with opportunity to influence the company • Regular team-building activities and online events • Welcome Package and additional perks
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