Learning Content, Digital Training Specialist

🕒 6 days ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Content Marketing Manager

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TheKey

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2002

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

Healthcare Insurance • Wellness • B2C

TheKey is the largest and most trusted in-home care provider, specializing in personalized care services. With over 21 years of experience, TheKey delivers various services including home care, memory care, geriatric care management, and specialized care for conditions such as Alzheimer’s, Parkinson’s, and more. They focus on providing high-quality care that allows older adults to live safely and comfortably at home, supported by well-trained caregivers and a dedicated care team. The company is committed to transforming home care through a human-centered, technology-powered model, ensuring both caregivers and clients receive the best support possible.

📋 Description

• Design and develop digital learning content using tools such as Synthesia, Articulate Rise 360, and other e-learning platforms. • Create onboarding modules, role-based curricula, microlearning assets, and refresher training. • Apply adult learning principles to ensure content is clear, engaging, and actionable for a diverse workforce. • Translate clinical, quality, and operational standards into learner-friendly content and step-by-step guidance. • Partner with subject matter experts to gather inputs and ensure accuracy and relevance. • Maintain consistent structure, tone, and visual standards across all learning materials. • Update and maintain learning content to reflect changes in policies, workflows, clinical standards, or regulatory requirements. • Support version control, documentation, and organization within learning systems. • Incorporate learner feedback and performance data to improve clarity, usability, and effectiveness. • Produce video-based learning assets using Synthesia and similar tools. • Incorporate visuals, scenarios, and examples to enhance engagement and retention. • Support basic graphic design and layout needs to elevate learning quality. • Collaborate with Quality, Operations, Sales, People and other Corporate teams to support training initiatives and new program launches. • Support pilots, rollouts, and updates by ensuring content is completed accurately and on time.

🎯 Requirements

• Associate’s degree required; degree in Instructional Design, Learning Technology, Education, Communications, or a related field preferred. • 3-6 years of experience in instructional design, learning content development, or digital content creation. • Hands-on experience with Articulate Rise, Synthesia, or similar digital learning tools preferred. • Strong written and visual communication skills with an eye for clarity and design. • Experience translating complex information into simple, practical learning content. • Comfortable working in a fast-paced, evolving environment with shifting priorities. • Experience in healthcare, home care, or other regulated environments preferred but not required.

🏖️ Benefits

• Medical/Dental/Vision Insurance • TouchCare VirtualCare • Life Insurance • Health Savings Account • Flexible Spending Account • 401(k) Matching • Employee Assistance Program • PTO Plan for Non-Exempt Employees • Flexible PTO Plan for Exempt Employees • Holidays and Floating Holidays • Pet Insurance