National Accounts Manager

🔥 15 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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TheKey

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2002

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

Healthcare Insurance • Wellness • B2C

TheKey is the largest and most trusted in-home care provider, specializing in personalized care services. With over 21 years of experience, TheKey delivers various services including home care, memory care, geriatric care management, and specialized care for conditions such as Alzheimer’s, Parkinson’s, and more. They focus on providing high-quality care that allows older adults to live safely and comfortably at home, supported by well-trained caregivers and a dedicated care team. The company is committed to transforming home care through a human-centered, technology-powered model, ensuring both caregivers and clients receive the best support possible.

📋 Description

• Serve as the primary day-to-day operational lead for assigned national partner accounts. • Own the daily execution and coordination needs of assigned partners, ensuring requests are handled accurately, consistently, and on time. • Support partnership cadence activities including weekly check-ins and monthly business reviews by preparing materials, tracking action items, and ensuring follow-through on operational commitments. • Partner closely with centralized teams to execute deliverables tied to specific partnership needs, ensuring timely and accurate completion of required work. • Support key components of partner-related projects such as launches, expansions, pilots, and integrations, contributing to execution against defined timelines and deliverables. • Collaborate closely with cross-functional teams to ensure alignment on timelines, dependencies, and readiness milestones, escalating issues when needed to maintain progress. • Support the development and maintenance of Salesforce dashboards and Tableau reporting by ensuring data accuracy, completeness, and timely updates.

🎯 Requirements

• 3–5 years of experience in account coordination, account management support, operations, or client services roles (healthcare, home care, insurance, benefits, or B2B services preferred). • Strong operational execution skills with demonstrated experience managing workflows across multiple systems (e.g., Salesforce, CRM platforms, reporting tools). • Experience working in cross-functional environments, coordinating across Operations, Finance, Billing, Legal, or similar internal teams.

🏖️ Benefits

• Medical/Dental/Vision Insurance • TouchCare VirtualCare • Life Insurance • Health Savings Account • Flexible Spending Account • 401(k) Matching • Employee Assistance Program • PTO Plan for Non-Exempt Employees • Flexible PTO Plan for Exempt Employees • Holidays and Floating Holidays • Pet Insurance