The Natural Adventure
11 - 50 employees
Founded 2009
Co-founded by Peter Duncan, ex-UK Chief Scout and BBC Blue Peter man, and Alex Pazderski, an avid hiker and acclaimed expedition kayaker, we are among the best experts in organizing active holidays for independently minded people. Starting in 2009 by developing several pioneering trekking itineraries in the Balkans, we now offer 500+ self guided walking and cycling adventures as well as a range of meticulously curated small group and privately guided tours, family and discovery trips. Having principal offices in London, Dublin and Sofia, and 50+ field offices/representatives worldwide, we can serve our customers anywhere they go, providing 24/7 support.
Adventure Travel Sales Specialist
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The Natural Adventure
11 - 50 employees
Founded 2009
Co-founded by Peter Duncan, ex-UK Chief Scout and BBC Blue Peter man, and Alex Pazderski, an avid hiker and acclaimed expedition kayaker, we are among the best experts in organizing active holidays for independently minded people. Starting in 2009 by developing several pioneering trekking itineraries in the Balkans, we now offer 500+ self guided walking and cycling adventures as well as a range of meticulously curated small group and privately guided tours, family and discovery trips. Having principal offices in London, Dublin and Sofia, and 50+ field offices/representatives worldwide, we can serve our customers anywhere they go, providing 24/7 support.
đ Description
⢠Maintaining extensive knowledge of all our products ⢠Answering email, live chat and phone enquiries politely, promptly and efficiently ⢠Tracking and following up with sales leads and making outbound sales calls as appropriate ⢠Converting leads into bookings ⢠Making all necessary booking arrangements with our local suppliers and/or our internal Operations team until booking is confirmed to the customer
đŻ Requirements
⢠Experience in an adventure travel company, ideally specialised in self-guided walking and cycling holidays, is highly desirable ⢠Passion for adventure travel is mandatory ⢠Understanding and sharing our values related to Responsible Travel is mandatory ⢠Experience with computer booking systems, help desk and chat software (ideally Zendesk) is highly desirable ⢠Experience with email-based sales ⢠Excellent verbal and written communication skills in English ⢠Excellent email and phone manner and technique in English ⢠Ability to work under pressure while maintaining accuracy ⢠Ability to work efficiently without supervision ⢠Outstanding organizational skills and attention to detail ⢠Friendly attitude and personal integrity
đď¸ Benefits
⢠Work from home (fully remote) ⢠Flexible working time (note that you must be able to take shifts on evenings and weekends during peak season) ⢠Fixed base salary + competitive commission/bonus scheme ⢠25 days of paid annual leave (increasing by one day each year until Y5) + bank holidays ⢠Great discounts for you and your friends/family members on Natural Adventure trips ⢠Fam trips to European and overseas locations ⢠Outstanding learning and development opportunities ⢠Great multinational team and a rapidly growing company
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