Operations – Customer Support Specialist

Job not on LinkedIn

🔥 10 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

There is Talent

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

📣 Marketing

🏥 Healthcare

⚖️ Legal

Marketing • Healthcare • Legal

There is Talent is a remote staffing and talent-placement company that connects bilingual Latin American professionals with U. S. companies for fully remote, time-zone aligned roles. The company specializes in placing virtual assistants, customer service agents, administrative and specialized support (legal, healthcare, accounting, marketing, sales, and tech support), providing end-to-end candidate screening, English interviews, client matching, onboarding guidance, and ongoing support. There is Talent focuses on long-term placements, career growth, and helping professionals earn competitive pay in USD while working from home.

📋 Description

• Review and correct employee timesheets. • Calculate payroll data and track performance-based pay. • Assist with bookkeeping and financial recordkeeping. • Monitor process compliance and maintain accurate records in ServiceTitan. • Prepare and update operational reports, spreadsheets, and business data. • File, track, and manage permits for service jobs. • Review and correct invoices. • Follow up on outstanding customer payments and assist with accounts receivable. • Complete recurring administrative tasks and ensure they are completed accurately and on time. • Identify opportunities to improve, streamline, or automate internal processes. • Answer inbound customer calls professionally and schedule appointments using ServiceTitan. • Contact incoming leads from Yelp and other lead sources to schedule service appointments. • Schedule preventive maintenance visits for membership customers. • Deliver friendly, professional customer service that reflects the company's commitment to hospitality.

🎯 Requirements

• Excellent organizational and time management skills. • Strong attention to detail with a high level of accuracy. • Comfortable working independently in a remote environment. • Strong written and verbal English communication skills. • Excellent customer service skills. • Ability to manage multiple priorities and meet deadlines. • Strong problem-solving skills with a continuous improvement mindset. • Proficiency with Microsoft Excel or Google Sheets. • Experience with bookkeeping or accounting tasks is preferred. • Experience using ServiceTitan or similar field service software is an advantage.

🏖️ Benefits

• Health insurance • Flexible work arrangements