Associate Manager, Site Payments

🔥 11 minutes ago

🇧🇬 Bulgaria – Remote

⏰ Full Time

🟢 Junior

👔 Manager

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

🏥 Healthcare

Biotechnology • Pharmaceuticals • Healthcare

Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.

📋 Description

• Line manage and develop Site Payments teams • Build, expand, and scale teams as business needs evolve • Support recruitment initiatives and represent Thermo Fisher Scientific at career events • Oversee project delivery against customer expectations, contractual obligations, quality standards, and timelines • Identify, manage, and mitigate project and operational risks • Review and approve employee time records, expense reports, and leave requests • Drive performance management through goal setting, coaching, mentoring, career development, performance reviews, and corrective actions when necessary • Participate in recruitment activities, including interviews and job description development • Partner with senior leadership to analyze operational metrics and identify trends • Implement process improvements and support FSP Business Unit growth initiatives • Develop and maintain departmental policies, standard operating procedures, training materials, and documentation • Serve as a subject matter expert on cross-functional initiatives and workstreams • Perform quality control and approval activities for site setup, investigator payments, milestone payments, budget entries, contracted payees, reimbursements, site payment reconciliations, and payment issue resolution

🎯 Requirements

• Master's degree, preferably in Finance or a related field • Previous experience in clinical trial Site Payments or a related function • At least 1 year of people leadership or supervisory experience • Experience within the Functional Service Provider (FSP) model is a strong advantage • Experience with Site Payment platforms, EDC systems, financial systems, ticketing systems, and advanced Microsoft Excel • Solution-oriented mindset with ability to adapt to changing business needs • Fluency in English • Strong customer focus, problem-solving, collaboration, and stakeholder management skills • Organizational, planning, negotiation, presentation, and leadership skills • Experience coaching, mentoring, supervising teams, and resolving conflict • Ability to manage multiple time-sensitive priorities while maintaining quality and attention to detail • Analytical capabilities, including interpreting project and financial data, developing forecasts, and identifying client-specific needs • Advanced proficiency in Microsoft Excel and experience with Site Payment platforms, financial systems, ticketing systems, and EDC applications • Understanding of ICH Good Clinical Practice (GCP), applicable country regulations, tax requirements, and other regulatory requirements related to clinical trial payment management

🏖️ Benefits

• Award-winning learning and development program • Professional and personal career development opportunities • Resources to achieve individual career goals • Collaborative and diverse team environment

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