Team Lead – Clarity

🔥 19 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

✨ Team Lead

Where this job comes from

Posted on Thermo Fisher Scientific's careers page, not through a job board

First seen by Remote Rocketship 19 minutes ago

Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

🏥 Healthcare

Biotechnology • Pharmaceuticals • Healthcare

Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.

📋 Description

• Supervise technical support staff across Desktop Services, Network Communications, and other IT disciplines • Lead delivery of innovative technology solutions • Drive service excellence through collaborative cross-functional partnerships • Develop the team and manage performance • Implement technical solutions that meet critical business needs • Ensure service levels are maintained • Provide strategic direction to the team • Maintain strong relationships with organizational stakeholders • Contribute to Thermo Fisher Scientific’s mission of enabling customers to make the world healthier, cleaner, and safer

🎯 Requirements

• Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience in leadership supervising technical staff • Preferred fields of study: Computer Science, Information Technology, or related field • Strong technical knowledge in IT infrastructure, desktop services, or network communications • Demonstrated project management and service delivery experience • Excellence in team development and performance management • Strong customer service orientation and stakeholder management skills • Ability to work various shifts as required • Experience with IT service level management and quality metrics • Excellent communication and presentation skills • Proven ability to manage multiple priorities • Experience in flexible work arrangements • Travel may be required • Physical ability to perform computer work for extended periods • Proficiency with various computer software applications • Strong problem-solving and analytical capabilities • Ability to adapt to changing conditions • Excellent attendance and reliability record

🏖️ Benefits

• Fully remote work arrangement • Full-time employment • Global team resources to support individual career goals • Opportunities for professional development and team development • Opportunity to contribute to Thermo Fisher Scientific’s global mission • Flexible work arrangements

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